首页
登录
职称英语
Directions: For this part, you are allowed 30 minutes to write a complaint lette
Directions: For this part, you are allowed 30 minutes to write a complaint lette
游客
2024-06-06
25
管理
问题
Directions: For this part, you are allowed 30 minutes to write a complaint letter to the customer service department of the company’s head office. You bought a laptop a few days ago from a big computer chain store, but the laptop stopped working. When you took it back to the store, they refused to deal with the problem. You should write at least 150 words following the outline given below.
1. 计算机出现了什么问题。
2.与店方交涉的经过。
3.你希望公司的客户服务部门能尽快帮助解决问题。
选项
答案
Dear Sir or Madam,
I recently bought a Sony 452 laptop computer at Henley branch. However, within a few days, I began to experience problems with it. The main problems were that a few of the programs installed on it ceased to function and that the laptop refused to read any discs, even though these discs arc accepted by both my desktop computer and my friend’s Toshiba 2000.
When I returned to the shop to claim a refund under the terms of the warranty provided by your company, I was informed that I was not entitled as the warranty card was invalid. The reason why the warranty card is invalid was not explained to me. When I asked for an explanation, the staff refused to give me one. Whilst the staff were not rude as such, they were rather abrupt.
As a result, I am writing to you in order to sort the situation out. I believe the warranty card to be complete and valid. I enclose a photocopy for you to check. I would like to arrange for my faulty laptop to be exchanged or for my money to be refunded. Please contact me when you have looked into the matter.
Yours faithfully,
Jacky Shao
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3621713.html
相关试题推荐
Directions:Forthispart,youareallowedthirtyminutestowritealetterofa
Directions:Forthispart,youareallowed30minutestowriteapassageofatl
Directions:Forthispart,youareallowed30minutestowriteapassageofatl
Directions:Forthispart,youareallowedthirtyminutestowriteashortessay
Directions:Forthispart,youareallowed30minutestowriteapassageofatl
Directions:Forthispart,youareallowedthirtyminutestowriteashortessay
Directions:Forthispart,youareallowed30minutestowriteapassageinthe
Directions:Forthispart,youareallowed30minutestowriteapassageofatl
Directions:Forthispart,youareallowedthirtyminutestowriteashortessay
Directions:Forthispart,youareallowed30minutestowriteacompositionon
随机试题
WhatdoJapanesechildrenfeelfromtheirparents?Theyfeelheavy______fromthe
[originaltext]Formethemostmagicalmomentinthisweek’snewswasthesi
OneofthemostintriguingstoriesoftheRussianRevolutionconcernstheid
下列门静脉高压症的辅助检查方法及其临床价值,不正确的是A.B超对诊断门脉高压有重
2012年,某省规模以上工业增加值10875亿元,比上年增长7.1%,月度增速从
()以若干种类和数量的实物作为综合计量单位,折合市价发行公债并归还本息。A.实
(2015年真题)任务中心模式认为,社会工作者与服务对象之间通过具体的沟通,把自
疫情∶抗疫∶胜利A.山洪∶防治∶降雨 B.内向∶寡言∶鼓励 C.沙漠化∶植树
国家卫健委日前明确,持核酸检测阴性证明返乡从2021年1月28日春运开始后实施,
存款货币流通必须以各企事业单位和个人在银行()为条件。A.贷借款 B.抵押
最新回复
(
0
)