首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2023-07-20
40
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s claim for it, the first step is to present the【B1】______at the store. In most cases, this action will produce results. However, if it does not, there are various【B2】_____ the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain【B3】______to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s【B4】______, if he or she has a just claim. Consumers should go to the store of purchase to complain whenever possible, but if they cannot get to the store, it is【B5】______to phone or write the【B6】______in a letter. Complaining is usually most【B7】______when it is done politely but firmly, and especially when the consumer can show what is wrong with the item in 【B8】______. If this cannot be done, 【B9】______, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, 【B10】______. But if a polite complaint does not achieve the desired result, the consumer can go a step further. 【B11】______ [br] 【B10】
选项
答案
the consumer should do this, stating the complaint as politely and firmly as possible
解析
the consumer should state the complaint very politely and firmly
转载请注明原文地址:https://tihaiku.com/zcyy/2854798.html
相关试题推荐
Inrecentyearn,Israeliconsumershavegrownmoredemandingasthey’vebeco
Inrecentyearn,Israeliconsumershavegrownmoredemandingasthey’vebeco
Inrecentyearn,Israeliconsumershavegrownmoredemandingasthey’vebeco
Inrecentyearn,Israeliconsumershavegrownmoredemandingasthey’vebeco
Inrecentyearn,Israeliconsumershavegrownmoredemandingasthey’vebeco
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
随机试题
WhichofthefollowingisNOTanabbreviation?A、Prof.B、Gang.C、Ad.D、Fridge.B功
Keepingafullsocialcalendarmayhelpprotectyoufromdementia(痴呆症),res
Anti-BurglarGunsThisgunpracticeshouldpleaseboth
为了提高学生的()能力,教师要指导学生学会如何读书、做笔记,利用图书资料,制定
理财规划须关注基金市场,在评价基金业绩的指标中,()是指在一段评价期内基金投资组
易引湿的药品有A、甘油 B、硫酸阿托品 C、咖啡因 D、磷酸可待因 E、
()是指单位类客户在商业银行开立结算账户,办理不规定存期、可随时转账、存取的存
从股价几何布朗运动的公式中可以看出,股票价格在短时期内的变动(即收益)来源于(
等额分付资本回收系数记为()A.(F/A,i,n) B.(A/F,i,n)
环境污染物进入人体的主要途径是 A.皮肤、黏膜和结膜 B.鼻腔、口腔和眼
最新回复
(
0
)