首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2023-07-22
61
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first, step is to present the guarantee at the store of purchase. In most eases, this action will【B2】______results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______be or she has a just claim.
Consumers should complain in【B5】______whenever possible, but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done,【B9】______
The store manager may advise the consumer to write to the manufacturer. If so,【B10】______. But if a polite complaint does not achieve the desired result, the consumer can go a step further.【B11】______ [br] 【B10】
选项
答案
the consumer should do this, stating the complaint as politely and as firmly as possible
解析
the consumer should do this, stating the complaint politely and firmly
转载请注明原文地址:https://tihaiku.com/zcyy/2860644.html
相关试题推荐
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
RaisingWiseConsumersAlmostanyonewithaprofitmo
RaisingWiseConsumersAlmostanyonewithaprofitmo
RaisingWiseConsumersAlmostanyonewithaprofitmo
RaisingWiseConsumersAlmostanyonewithaprofitmo
RaisingWiseConsumersAlmostanyonewithaprofitmo
随机试题
TheUnitedStatesDepartmentofAgriculture【C1】______fororganicfoodproduct
Ifyouexplainedthesituationtoyourlawyer,he________abletoadviseyoumuch
[originaltext]E-booksarebringingaboutaprofoundrevolutioninthewayb
白天车辆驶出隧道时,由于亮度的突变使视觉产生黑洞效应。()
患者,男性,60岁。脑出血并行气管切开术后,患者并发肺部感染,气道分泌物较多,呼
呈不规则扁圆形,有2~3个爪状分支的药材是A.郁金B.石菖蒲C.白及D.麦冬E.
二巯丙醇可用于解救金属、类金属中毒是因为其可以A:复活巯基酶 B:复活二氢叶酸
(共用题干)患者女,35岁。G2P2,放置环型宫内节育器2年,现停经49天,恶心
A.急性黄疸型肝炎 B.胆汁性肝硬化 C.急性重型肝炎 D.淤胆型肝炎
下列有关购买性支出和转移性支出的分类,表述错误的是( )。A.转移性支出包括社会
最新回复
(
0
)