首页
登录
职称英语
In recent yearn, Israeli consumers have grown more demanding as they’ve beco
In recent yearn, Israeli consumers have grown more demanding as they’ve beco
游客
2023-07-23
15
管理
问题
In recent yearn, Israeli consumers have grown more demanding as they’ve become wealthier and more worldly-wise. Foreign travel is a national passion; this summer alone ,one in ten citizens will go abroad.【S1】______to higher standards of service elsewhere. Israelis are returning home expecting the same. American firms have also begun arriving in large numbers. Chains such as KFC, McDonald’s and Pizza Hut are【S2】______a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff. Even the American habit of telling【S3】______customers to "Have a nice day" has【S4】______on all over Israel. "Nobody wakes up in the morning and says, ’ Let’s be nicer, ’"says Itsik Cohen ,director of a consulting firm. "Nothing happens without competition."
Privatization, or the threat of it, is a motivation as well. Monopolies(垄断者)that until recently have been free to take their customers for granted now fear what Michael Perry, a marketing professor, calls" the revengeful(报复的)consumer. "When the government【S5】______up competition with Bezap, the phone company, its international branch lost 40% of its market share, even while offering competitive rates. Says Perry, "People wanted to【S6】______for all the years of bad service. "The electric company, whose monopoly may be short-lived, has suddenly stopped requiting users to wait half a day for a repairman. Now, appointments are【S7】______to the half-hour. The【S8】______El A1 Airlines, which is already at auction(拍卖),has【S9】______its employees to emphasize service and is boasting about the results in an ad. campaign with the slogan, "You can feel the change in the air. "For the first time, praise【S10】______complaints on customer survey sheets.
A)disclosed B)exposed C)settling
D)setting E)opened F)scheduled
G)retained H)retrained I)restrained
J)graceless K)campaign L)outnumbers
M)revenge N)caught O)departing [br] 【S4】
选项
答案
N
解析
在原文中出现了一个关键的信息词on,catch on 为一固定词组,意思是“变得流行”,例如: Skateboarding caught on quickly.(滑板运动很快就流行起来。)原文指美国式的跟顾客告别的习惯在以色列流行起来。
转载请注明原文地址:https://tihaiku.com/zcyy/2863486.html
相关试题推荐
Inrecentyears,therehasbeenanincreasingawarenessoftheinadequacies
Inrecentyears,therehasbeenanincreasingawarenessoftheinadequacies
Inrecentyears,therehasbeenanincreasingawarenessoftheinadequacies
[originaltext]Inrecentyears,manyAmericansofvariousageshavebecomei
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
随机试题
[originaltext]M:Hello,I’mlookingforareferencebook.W:Doyouknowthet
I’llneverforget(meet)______youforthefirsttime.meeting本题考查动名词的用法。forgetdo
[originaltext]Alcoholismisaseriousdisease.Nearly9millionAmericansalone
Ifyouwanttostayyoung,sitdownandhaveagoodthink.Thisistheresea
对一座剧院主动防火系统进行分析包括()。A.自动喷水灭火系统的设置 B.
基尔霍夫定律既与元件的连接有关,又与元件的性质有关。()
当圈梁被门窗洞口截断时,应在洞口上部增设相同截面的附加圈梁,附加圈梁与圈梁的搭接
蛋白质抗原的制备和纯化方法没有下列哪一项:A.梯度密度离心法 B.选择性沉淀法
婴幼儿易患呼吸道感染的免疫因素是A:呼吸道黏膜缺少分泌型IgA B:呼吸道黏膜
刑法司法解释的主体有()。 A.全国人大常委会B.国务院 C.最高人民法
最新回复
(
0
)