首页
登录
职称英语
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explain
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explain
游客
2024-06-23
12
管理
问题
1. Planning and making calls
2. Opening a call
A—Identifying yourself C—Explaining the purpose of the call
B—Identifying the caller D—Asking about the purpose of the call
3. Closing a call
E—Confirmation (确认) G—Saying goodbye
F—Closing words H—Thanking
4. Taking and leaving messages
I—Excuses L—Repeating
J—Messages M—Reassuring (消除疑虑)
K—Taking notes
5. Telephoning practice activities
N—Describing people and places P—Making complaints (抱怨)
0—Making appointments Q—Making inquiries
Example:(Q)查询 (1)打电话前的准备 [br] ( )结束语 ( )记录留言
选项
答案
F,K
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3646358.html
相关试题推荐
Therearesomestepsyoucantakeyourselftoavoidcatchingacold.Contrar
Theteacher(able)______hisstudentstomasterthenewwordsbymakingupsenten
MissLiudoesn’tmind______yourhomeworkaslongasitisdonebyyourself.A、yo
Imagineyourselfasawinner,______willmakegreatcontributionstoyourfuture
Thesereportsprovideinformationonyourcoursesandactivityplanningforthe
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explain
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explain
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explain
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
随机试题
Fromthebeginningofhumanhistory,information’stravellingspeeddidNOTrely
关于上交所科创板上市委应当履行的职责,下列符合相关规定的是( )。 Ⅰ.上市
建设工程项目的组织类信息包括单位组织信息、()、项目管理组织信息,以及编码信
室外监控视频信号传输电缆宜选用外导体内径为( )的同轴电缆。 A、3mm
下列不属于我国储蓄原则的是()。A:存款自愿 B:取款自由 C:存款有息
房地产经纪人张某、李某共同发起设立了一家合伙制房地产经纪机构(以下简称甲机构),
某带顶棚的步行街,且步行街两侧的建筑需利用步行街进行安全疏散时,下列关于步行街两
医疗机构药事管理与药物治疗学委员会的职责包括A.确定本医疗机构的用药目录和处方集
根据我国《保险法》的规定,除( )外,经营其他保险业务应当按保险公司当年自留保
根据《建设项目环境影响评价技术导则—总纲》,建设项目环境影响报告书一般包括(
最新回复
(
0
)