首页
登录
职称英语
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explain
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explain
游客
2024-06-23
43
管理
问题
1. Planning and making calls
2. Opening a call
A—Identifying yourself C—Explaining the purpose of the call
B—Identifying the caller D—Asking about the purpose of the call
3. Closing a call
E—Confirmation (确认) G—Saying goodbye
F—Closing words H—Thanking
4. Taking and leaving messages
I—Excuses L—Repeating
J—Messages M—Reassuring (消除疑虑)
K—Taking notes
5. Telephoning practice activities
N—Describing people and places P—Making complaints (抱怨)
0—Making appointments Q—Making inquiries
Example:(Q)查询 (1)打电话前的准备 [br] ( )结束语 ( )记录留言
选项
答案
F,K
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3646358.html
相关试题推荐
Therearesomestepsyoucantakeyourselftoavoidcatchingacold.Contrar
Theteacher(able)______hisstudentstomasterthenewwordsbymakingupsenten
MissLiudoesn’tmind______yourhomeworkaslongasitisdonebyyourself.A、yo
Imagineyourselfasawinner,______willmakegreatcontributionstoyourfuture
Thesereportsprovideinformationonyourcoursesandactivityplanningforthe
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explain
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explain
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explain
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
随机试题
Formany,thepursuitofhappinessisalsothepursuitofprosperity.Parto
[originaltext]Governmentandhealthofficialsaretryingtohelpthousands
充血性心力衰竭患者不能使用的药物是()。A.地高辛 B.维拉帕米 C.螺内
下列各项,不属于卫分证临床表现的是()A.舌绛 B.发热微恶寒 C.咽
可用于抗铜绿假单胞菌的药物是A、链霉素 B、庆大霉素 C、卡那霉素C D、
病人沈某,因急性阑尾炎行阑尾切除术,术后4天出现下腹坠胀、便频、里急后重,体温复
把顾客的用餐价值从吃饭的功能价值提升到享受的体验价值,这是饭店( )的创新方法
资金的融资一般有直接融资与闾接融资两种,间接融资是资金供求双方通过银行进行资金
某汽车货运公司2009年底有营运货车65辆(5吨车40辆,8吨车25辆),其中一
千斤顶的使用要求包括( )。A.千斤顶应定期维护保养,使用前应进行检查 B.
最新回复
(
0
)