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For this part, you are allowed 30 minutes to write a complaint letter in the nam
For this part, you are allowed 30 minutes to write a complaint letter in the nam
游客
2023-07-04
74
管理
问题
For this part, you are allowed 30 minutes to write a complaint letter in the name of Li Ming.You should write at least 120 words but no more than 180 words.
Suppose a travel agency has provided you with poor-quality services, give your reasons to ask for some compensation.
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答案
Dear Mr. Wang,
I was one of your customers who joined the program to Hainan in your travel agency during the winter holiday. However, the trip that I experienced was quite different from what you had promised. I am writing to express my disappointment with the services you provided.
My disappointment is mainly based on the changed courses without announcement, the false publicity, and the forced consumption. Firstly, I expected to see some beautiful scenic spots printed on the pamphlets. However, I did not see any of them at all. Besides, the five-star hotel that you had described to me turned out to be shabby but expensive. Moreover, the bus took us to some shopping malls where we were informed that we could leave only after making some purchases there.
I think it is high time you realized the importance of credit in business. I’m expecting some compensation from you and I will really appreciate it. Otherwise, I will have no other choice but to take legal action.
Sincerely yours,
Li Ming
解析
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