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Product Invoice1 set of bed sheets......... $29.992 curtains.................
Product Invoice1 set of bed sheets......... $29.992 curtains.................
游客
2025-06-15
11
管理
问题
Product Invoice
1 set of bed sheets......... $29.99
2 curtains................... $100.00
1 small rug.................. $42.99
1 pair of sleepers.......... $21.99
3 pillows..................... $35.00
5 towels..................... $20.00
UrbanOnline Co.
505 North Michigan Avenue,
Chicago IL 60611
To whom it may concern:
My name is Janet Perez, and I ordered some products from your online shop. I received the products and invoice, but there are some mistakes with my order.
The invoice states that I ordered two curtains, but in fact, I only ordered and received one. I would like to make sure that I am refunded the extra money I paid for the extra curtain.
It is also written on the invoice that I ordered a small rug. I never ordered the rug, but I received it anyway. Please give me instructions on how I can return it to you. I would like my money back for this item, too.
Also, even though the price of one set of bed sheets is listed as $19.99 on your web site, I was charged $29.99. This is not a small jump in price. Could you tell me the reason for it? I would like to be paid back the difference.
I am sending along a copy of my invoice. Please look at it and correct the errors as soon as possible. I will follow up this letter with a call to your headquarters.
Regards,
Janet Perez [br] What is the problem with the rug?
选项
A、Ms. Janet Perez feels it is too small.
B、Ms. Janet Perez never ordered it.
C、Ms. Janet Perez feels she was undercharged for it.
D、Ms. Janet Perez ordered two but received one.
答案
B
解析
(第二篇文章)文章中关于rug的句子“I never ordered the rug(我从来没有订购过地毯)”,因此正确答案是选项(B)。
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