Product Invoice1 set of bed sheets......... $29.992 curtains.................

游客2025-06-15 13

问题 Product Invoice
1 set of bed sheets.........  $29.99
2 curtains................... $100.00
1 small rug.................. $42.99
1 pair of sleepers.......... $21.99
3 pillows..................... $35.00
5 towels.....................  $20.00
UrbanOnline Co.
505 North Michigan Avenue,
Chicago IL 60611
To whom it may concern:
My name is Janet Perez, and I ordered some products from your online shop. I received the products and invoice, but there are some mistakes with my order.
The invoice states that I ordered two curtains, but in fact, I only ordered and received one. I would like to make sure that I am refunded the extra money I paid for the extra curtain.
It is also written on the invoice that I ordered a small rug. I never ordered the rug, but I received it anyway. Please give me instructions on how I can return it to you. I would like my money back for this item, too.
Also, even though the price of one set of bed sheets is listed as $19.99 on your web site, I was charged $29.99. This is not a small jump in price. Could you tell me the reason for it? I would like to be paid back the difference.
I am sending along a copy of my invoice. Please look at it and correct the errors as soon as possible. I will follow up this letter with a call to your headquarters.
                                                                           Regards,
                                                                           Janet Perez [br] What is the main purpose of this letter?

选项 A、To make sure the company sent the order
B、To complain about some products
C、To report mistakes in an order
D、To ask for a refund on all items

答案 C

解析 (第二篇文章)Janet Perez在第一段中说“but there are some mistakes with my order(我订购的商品有一些问题)”，并在下面接着列举了订购中出现的问题，因此信的目的是选项(C)To report mistakes in an order(为了告知订购中出现的错误)。

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