首页
登录
职称英语
Why is every company so much interested in the process of customer satisfact
Why is every company so much interested in the process of customer satisfact
游客
2024-10-08
38
管理
问题
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purchases the good or in other words gives monetary【C1】______ of the good he chooses. The more customers purchase—the better is for the company, as its capital growth.【C2】______the growth of the number of customers is【C3】______for each company.
As the level of satisfaction【C4】______from customer to customer, it is important for each company to have specific components of customer satisfaction in order to【C5】______ a mass satisfaction result. Proper components are the【C6】______of customers purchasing from a company and【C7】______ their purchase decision over again, as customer satisfaction and loyalty are the direct reflections of the brand loyalty factors, certain emotional【C8】______ or other external reasons. Measuring the level of customer’s satisfaction is rather hard and the results may be sufficiently【C9】______. Customer satisfaction constantly needs a target to be aimed at,【C10】______the " requirements " of the contemporary customer change from day to day.
【C11】______the "satisfaction" information is obtained by the means of either telephone or an Internet-survey. It【C12】______be noted that these two ways of obtaining information are the major marketing prediction【C13】______. Such surveys are rather accurate and reveal the customer loyalty of each【C14】______ company. Customer satisfaction measurements help the companies build their customer-strategies based on the strengths and the weak spots of each good that【C15】______it from obtaining high level of customer’s satisfaction and loyalty.【C16】______of the customer’s loyally revealed on the early stages of satisfaction measurements helps to【C17】______a good to a more corresponding market position.【C18】______ customer’s loyalty has one other important element【C19】______ is the knowledge of what customers think about the brand, the brand’s specific product and results【C20】______a correct marketing strategy decision-making. [br] 【C13】
选项
A、examples
B、targets
C、materials
D、sources
答案
D
解析
名词辨析题。句意同上。根据前文所述,公司需通过电话和网络调研的方式了解客户满意度,从而设法满足客户的需求。换言之,它们利用调研获取的信息进行市场预测,因此这些信息获取手段是市场预测的“来源”,故sources为答案。examples“范例”、targets“目标”和materials“材料”均不符合上下文语境,都应排除。
转载请注明原文地址:https://tihaiku.com/zcyy/3792005.html
相关试题推荐
Yourexaminationresultswerequitesatisfactory,but______ifyouhadspentless
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
随机试题
TheUnitedStatesDepartmentofAgriculture【C1】______fororganicfoodproduct
Ifyouexplainedthesituationtoyourlawyer,he________abletoadviseyoumuch
[originaltext]E-booksarebringingaboutaprofoundrevolutioninthewayb
白天车辆驶出隧道时,由于亮度的突变使视觉产生黑洞效应。()
患者,男性,60岁。脑出血并行气管切开术后,患者并发肺部感染,气道分泌物较多,呼
呈不规则扁圆形,有2~3个爪状分支的药材是A.郁金B.石菖蒲C.白及D.麦冬E.
二巯丙醇可用于解救金属、类金属中毒是因为其可以A:复活巯基酶 B:复活二氢叶酸
(共用题干)患者女,35岁。G2P2,放置环型宫内节育器2年,现停经49天,恶心
A.急性黄疸型肝炎 B.胆汁性肝硬化 C.急性重型肝炎 D.淤胆型肝炎
下列有关购买性支出和转移性支出的分类,表述错误的是( )。A.转移性支出包括社会
最新回复
(
0
)