首页
登录
职称英语
Why is every company so much interested in the process of customer satisfact
Why is every company so much interested in the process of customer satisfact
游客
2024-10-08
1
管理
问题
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purchases the good or in other words gives monetary【C1】______ of the good he chooses. The more customers purchase—the better is for the company, as its capital growth.【C2】______the growth of the number of customers is【C3】______for each company.
As the level of satisfaction【C4】______from customer to customer, it is important for each company to have specific components of customer satisfaction in order to【C5】______ a mass satisfaction result. Proper components are the【C6】______of customers purchasing from a company and【C7】______ their purchase decision over again, as customer satisfaction and loyalty are the direct reflections of the brand loyalty factors, certain emotional【C8】______ or other external reasons. Measuring the level of customer’s satisfaction is rather hard and the results may be sufficiently【C9】______. Customer satisfaction constantly needs a target to be aimed at,【C10】______the " requirements " of the contemporary customer change from day to day.
【C11】______the "satisfaction" information is obtained by the means of either telephone or an Internet-survey. It【C12】______be noted that these two ways of obtaining information are the major marketing prediction【C13】______. Such surveys are rather accurate and reveal the customer loyalty of each【C14】______ company. Customer satisfaction measurements help the companies build their customer-strategies based on the strengths and the weak spots of each good that【C15】______it from obtaining high level of customer’s satisfaction and loyalty.【C16】______of the customer’s loyally revealed on the early stages of satisfaction measurements helps to【C17】______a good to a more corresponding market position.【C18】______ customer’s loyalty has one other important element【C19】______ is the knowledge of what customers think about the brand, the brand’s specific product and results【C20】______a correct marketing strategy decision-making. [br] 【C4】
选项
A、shifts
B、differs
C、ranges
D、increases
答案
B
解析
动词辨析题。句意为:由于每个顾客的满意度不同,因而对每个公司而言,了解客户满意度的具体构成因素以期达到最大的满意效果就十分重要。根据与后文中的from customer to customer的搭配关系和上下文语境,可知此处应选择differs“不同”。其余各项均可与from…to…结构搭配,但表示的意义分别是“转变”、“范围是”和“增长”,都不合文意,因此应排除。
转载请注明原文地址:https://tihaiku.com/zcyy/3791996.html
相关试题推荐
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
随机试题
Waybackin1582,someItalianscientistsnoted,withdismay,thattherewas
Theyhavelonghadtodealwithaseriesoffaultsandviruses.【D1】______now
[originaltext]M:I’msotiredthatIcan’tseestraight.W:You’vebeentireda
LivinginthecentralAustraliandeserthasitsproblems,______obtainingwater
Forthenewcomer,Americacanbealonelyplaceatfirst.Thisispartly【B1
Thesummer’sheatwavesbakedtheeasternUnitedStates,partsofAfricaand
女性,32岁,在全麻下行腹腔镜卵巢囊肿剥出术。患者曾有哮喘病史,不宜使用以下哪种
下列措施项目中,适宜于采用综合单价方式计价的是()。A:已完工程及设备保护
最高土地取得价格是指开发项目销售额和其他费用不变条件下,保持满足预期收益水平,所
如果存货盘点日不是资产负债表日,注册会计师实施的下列审计程序中,适当的有( )。
最新回复
(
0
)