What does the man say about the item he is sending? [br] [originaltext]M: Hello

M: Hello, I need to send this package to London as soon as possible.
W: All right. We can send it by DHL. That will give you a tracking number to follow.
M: Also, there’s some electronic equipment inside that is quite fragile.
W: Would you like to insure the contents? It’s only a few dollars more.
Q: What does the man say about the item he is sending?

W: Pardon me, sir. I need to plug in my laptop computer. Would you mind if I used the outlet by your chair?
M: Not at all, but I’m afraid it doesn’t work. I tried it earlier. Why don’t you ask at the counter? Maybe they could help.
Q: What does the woman want to do?