首页
登录
职称英语
In an attempt to improve the overall performance of clerical workers, many c
In an attempt to improve the overall performance of clerical workers, many c
游客
2024-02-12
29
管理
问题
In an attempt to improve the overall performance of clerical workers, many companies have introduced computerized performance monitoring and control systems (CPMCS) that record and report a worker’s computer-driven activities. However, at least one study has shown that such monitoring may not be having the desired effect. In the study, researchers asked monitored clerical workers and their supervisors how assessments of productivity affected supervisors’ ratings of workers’ performance. In contrast to unmonitored workers doing the same work, who without exception identified the most important element in their jobs as customer service, the monitored workers and their supervisors all responded that productivity was the critical factor in assigning ratings. This finding suggested that there should have been a strong correlation between a monitored worker’s productivity and the overall rating the worker received. However, measures of the relationship between overall rating and individual elements of performance clearly supporter] the conclusion that supervisors gave considerable weight to criteria such as attendance, accuracy, and indications of customer satisfaction.
It is possible that productivity may be a "hygiene factor" ,that is, if it is too low, it will hurt the overall rating. But the evidence suggests that beyond the point at which productivity becomes "good enough" higher productivity perse is unlikely to improve a rating. [br] The primary purpose of the passage is to ______.
选项
A、explain the need for the introduction of an innovative strategy
B、discuss a study of the use of a particular method
C、recommend a course of action
D、resolved a difference of opinion
答案
B
解析
主题题型。A.解释引进一项新策略的必要性,原文没有相应的文字支持。B.正确,讨论一特殊方式应用的研究,即文中所讲(CPMCS)这一方法,作者对其得失给出意见。C.推荐一行动。D.解决分歧。
转载请注明原文地址:https://tihaiku.com/zcyy/3444330.html
相关试题推荐
Asaresult,manypeopleavoidedtheveryattemptsthatare____________(幸福的源泉).
______(最后但非并不重要的一点)thatpracticeisimportantifyouwanttoimproveyourstudy
Listeningtomusicwhileyoudrivecanimproveyourreactiontimeandabilit
Listeningtomusicwhileyoudrivecanimproveyourreactiontimeandabilit
Dinkum’sinformedtheirworkforcelastweekthatinadesperateattempttosave
Dinkum’sinformedtheirworkforcelastweekthatinadesperateattempttosave
Muchofexamanxietycomesfromafearof【S1】______performance.Ifyoucanp
Muchofexamanxietycomesfromafearof【S1】______performance.Ifyoucanp
Muchofexamanxietycomesfromafearof【S1】______performance.Ifyoucanp
Muchofexamanxietycomesfromafearof【S1】______performance.Ifyoucanp
随机试题
______areamongthemostinfluentialnewspapersin______.A、WashingtonPostand
TheUnitedStates【C1】______alargepartoftheNorthAmericancontinent.Its
Pleasepause_____thereisasemi-colon.A、inwhichB、thatC、whetherD、whereD此句中不
[originaltext]M:Sue,Ihaven’tseenyouforawhile.Howareyoudoing?W:Hi,
世界政治格局的变化具有一定的规律性,表现为()A.世界经济格局是世界政治格局的基
下列各项中,无形资产占比高的行业一般不具有的特点是( )。A.市场供求关系不确定
即使处于同一年龄阶段的儿童,由于遗传素质不同,环境影响和教育不同,他们的身心发展
下列哪些行政机构的设置事项,应当经上一级人民政府机构编制管理机关审核后,报上一级
财政用于文教科学卫生方面的支出属于()。A.补偿性支出 B.购买性支出
同DNA修复调节基因突变相关的肿瘤是A.遗传性非息肉病性大肠癌 B.家族性腺瘤
最新回复
(
0
)