首页
登录
职称英语
[originaltext]M: Good morning. Safe House Insurance. My name is Paul. How can I
[originaltext]M: Good morning. Safe House Insurance. My name is Paul. How can I
游客
2023-08-08
48
管理
问题
M: Good morning. Safe House Insurance. My name is Paul. How can I help you today?
W: Morning. I wouldn’t say that it’s good from where I am standing. This is Miss Wilson, and this is the third time I’ve called this week since receiving your letter about our insurance claim. I’m getting a little fed up with my calls about my claim being completely disregarded.
M: Miss Wilson, thank you for calling back. Can I take some details to help me look at your claim?
W: It’s Miss May Wilson of 15 South Sea Road in Cornwall, and the details are that our village was extensively flooded two months ago. The entire ground floor of our cottage was submerged in water, and five of us have been living in a caravan ever since. You people are still withholding the money we are entitled to over a bizarre technical detail. And it’s not acceptable, Paul!
M: Miss Wilson, according to the notes on your account, the bizarre technical detail that you mentioned refers to the fact that you hadn’t paid house insurance the month before the incident.
W: That money left our account. And now that you should be paying out, you are suddenly saying that you didn’t receive it on time. I’m really skeptical about this claim.
M: The contract does say that any mispayment in a year will affect the terms and conditions of the insurance contract, and may affect claims. Of course, I can pass you on to my manager to talk to you more about this.
W: I’ve already spoken to him, and you can tell him I’m furious now, and that your company has a lawsuit on its hands. You will be hearing from my lawyer. Goodbye.
Questions 1 to 4 are based on the conversation you have just heard.
1. What is the woman complaining about?
2. What is the problem the woman’s family encountered?
3. What has caused the so-called “bizarre technical detail” according to the man?
4. What does the woman say she will do at the end of the conversation?
选项
A、She has not received any letter from the man.
B、Her claim has been completely disregarded.
C、She has failed to reach the manager again.
D、Her house has not been repaired in time.
答案
B
解析
细节辨认题。对话开头,女士提到,自己本周已经是第三次给房屋保险公司打电话了,她对保险公司对自己索赔的无视感到生气。
转载请注明原文地址:https://tihaiku.com/zcyy/2909076.html
相关试题推荐
[originaltext]M:Oh.Hi,there.(1)Abeauty,isn’tshe?Doyouwanttotakeher
[originaltext](23)WiththeInternetrevolutionusheringinnewmodesofcom
[originaltext](23)WiththeInternetrevolutionusheringinnewmodesofcom
[originaltext]Hereisaquestionforyou.Thecustomerisalwaysright.Righ
[originaltext]Hereisaquestionforyou.Thecustomerisalwaysright.Righ
[originaltext]Moderator:Hello,ladiesandgentlemen.Itgivesmegreatp
[originaltext]Moderator:Hello,ladiesandgentlemen.Itgivesmegreatp
[originaltext]Moderator:Hello,ladiesandgentlemen.Itgivesmegreatp
[originaltext]MedicalexpertssaymostAmericansdonotgetenoughsleep.Th
[originaltext]TheWorldHealthOrganizationsays57nationsinSouthernAfri
随机试题
Johnisverydiligent,buthispayisn’tsufficientenoughforhiswork.A、goodB
Inrecentyearsfirmshavestuffedalotmoremoneyintotheirfinal-salary
某牙膏企业在市场细分的基础上,将其目标市场面向儿童,实行专业化经营。该企业采取的
眶上裂在眶上壁和眶外壁之间,其后通向A.颅前窝 B.颅中窝 C.颅后窝 D
具有补肾助阳、润肠通便功效的药物是()A.山药 B.白术 C.当归
萜类化合物由什么衍生而成A.甲戊二羟酸B.异戊二烯C.桂皮酸D.苯丙氨酸E.酪氨
A.尿酸B.肌苷C.肌苷酸D.肌酸E.肌酐为核酸的一种,其化学结构名称为次黄嘌呤
《变电验收管理规定》:以下不属于地市公司运检部履行的职责的是()。(A)参加50
问题解决的试误说的奠基人是()。 A.桑代克B.苛勒C.纽厄尔和西蒙D
共用题干 一般资料:求助者,男性,38岁,私营企业总经理。案例介绍:求助者有一
最新回复
(
0
)