首页
登录
职称英语
A relationship with your customer is like any relationship: It【C1】______time
A relationship with your customer is like any relationship: It【C1】______time
游客
2023-07-22
50
管理
问题
A relationship with your customer is like any relationship: It【C1】______time to earn their trust and moments to【C2】______it. Customers want the truth, because without it they cannot make【C3】______decisions. For example, suppose you go out to dinner and the restaurant you choose has people waiting. When you put your name in, the host will tell you how long it is. If the host is doing his job, you will actually wait less than【C4】______you were told. If you are told the wait is 15 minutes and you are still waiting at the 30-minute mark, are you a happy customer? At one level, it is just【C5】______. In some cases, it could【C6】______other plans: If you miss your movie because you were not【C7】______for dinner, you really are not a happy customer.
Unfortunately, many salespeople are【C8】______to tell the truth. They【C9】______some in formation, or share partial truths, or just plain lie. They do it in the【C10】______that customers will buy when they hear【C11】______they want to hear. It is true that customers want to hear certain things but【C12】______they are true. Let’s go back to the restaurant.【C13】______the wait is not 15minutes-it is 90 minutes. It is not what we want to hear. Still, we can decide to stay or not to stay. If we do not stay, we will be hack. But if we【C14】______told 30 minutes and it became 90, that【C15】______the last time we ate there. Sooner or later, customers al ways find out the truth. If the truth is different than what they have been told, you have lost their trust.
Truth is【C16】______accuracy. It includes a willingness to stand behind what you say. In other words, are you willing to put your money【C17】______your mouth is? If you are working with others, part of their【C18】______is that when something goes wrong you will stand with them. If an order is delayed, for example, how will you help them【C19】______their business commitments? Part of earning their trust is having a backup plan in place should your【C20】______systems fail. [br] 【C6】
选项
A、effect
B、affect
C、influence
D、impact
答案
B
解析
这里考察近义词辨析,需要考生对于四个词语的含义和用法有准确的把握。四个词语均表示“影响”的意思,差别比较细微。A,effect和D,impact均表示影响,但都是名词,在语法上不符合要求;B和C是均为动词,再做含义上的细分的话,affect常表示直接的影响,效果在比较短的时间内显现,而in[1uence的影响则是一种潜移默化的,效果需要一段比较长的时间显现出来,所以这里B是最佳选择。
转载请注明原文地址:https://tihaiku.com/zcyy/2859974.html
相关试题推荐
[originaltext]M:WhatarelationshipStevenandhisfatherhave!W:Don’tthey
[originaltext]M:WhatarelationshipStevenandhisfatherhave!W:Don’tthey
[originaltext]M:WhatarelationshipStevenandhisfatherhave!W:Don’tthey
[originaltext]M:WhatarelationshipStevenandhisfatherhave!W:Don’tthey
[originaltext]M:WhatarelationshipStevenandhisfatherhave!W:Don’tthey
[originaltext]M:WhatarelationshipStevenandhisfatherhave!W:Don’tthey
Arelationshipwithyourcustomerislikeanyrelationship:It【C1】______time
Arelationshipwithyourcustomerislikeanyrelationship:It【C1】______time
Arelationshipwithyourcustomerislikeanyrelationship:It【C1】______time
Arelationshipwithyourcustomerislikeanyrelationship:It【C1】______time
随机试题
Idon’tthinkyouhaveheardofthestorybeforeyouknewPeter,______A、don’tI
Wecanmakemistakesatanyage.Somemistakeswemakeareaboutmoney.But
[originaltext]Chinahasneverhiddenitsdesiretobecomeamajorforcein
路由器是在( )实现网络互联的设备。A.网络层 B.数据链路层 C.物理层
在汇总记账凭证账务处理程序下,平时编制记账凭证时可以填制()。A、一借一贷转账
在社区精神疾病患者的心理治疗工作中,下列最重要的原则是A:必须详细地收集病史,包
宋江、林冲和武松各自买了一辆汽车,分别是宝马、奥迪和陆虎。关于他们购买的品牌,吴
下列气体灭火剂中,灭火中有化学抑制作用的是()。A.二氧化碳 B.IG5
甲村为了灌溉A土地,与乙村签订了书面合同,约定甲村每年支付乙村1万元,甲村在乙村
除高频电阻焊除外,一般压焊都采用()。A.对接接头 B.搭接接头 C.
最新回复
(
0
)