首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2023-07-04
1
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first step is to present the guarantee at the store of purchase.【B2】______. this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______. the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______he or she has a just claim. Consumers should complain in person【B5】______. but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done, the consumer will succeed best by【B9】______specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization【B10】______protecting consumers’ rights. [br] 【B3】
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s(26)claim for it, the first step is to present the guarantee at the store of purchase.(27)In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her(28)complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,(29)assuming he or she has a just claim. Consumers should complain in person(30)whenever possible, but if they cannot get to the place of purchase, it is(31)acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but(32)firmly, and especially when the consumer can demonstrate what is wrong with the item in(33)question. If this cannot be done, the consumer will succeed best by(34)presenting specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint docs not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization(35)responsible for protecting consumers’ rights.
选项
答案
complaint
解析
转载请注明原文地址:https://tihaiku.com/zcyy/2806780.html
相关试题推荐
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
随机试题
[originaltext]YoucouldsaythatJosephCornellbecameanartistbecauseof
【21】[br]【26】[originaltext]Student:Goodmorning.I’mhereforourmeetingabo
[originaltext]Wehaven’tseeneachotherforalongtime.Howareyoudoing?[/o
Foryearstherehavebeenendless.articlesstatingthatscientistsareont
小儿认识母亲面容的年龄是( )。A.1个月 B.3~4个月 C.4~5个月
甲状腺手术的拆线时间是A.4~5天 B.6~7天 C.7~9天 D.10~
A.腹痛,便脓血,赤白相兼,里急后重,肛门灼热,小便短赤,舌苔黄腻,脉弦数B.腹
含铁卟啉的化合物包括( )。A.血红蛋白 B.肌红蛋白 C.细胞色素 D
"我们敢说日常所见的人中,十分之九都是他们的教育所决定的。”这一观点出自洛克的(
劳动法的重要原则包括( )。A.劳动条件的基准化 B.劳动者保障的社会化
最新回复
(
0
)