首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not【B1
When a consumer finds that an item she or he bought is faulty or does not【B1
游客
2023-07-07
28
管理
问题
When a consumer finds that an item she or he bought is faulty or does not【B1】______the manufacturer’s claim for it, the first step is to present the【B2】______at the store. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and【B3】______method used by many consumers is to complain【B4】______to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s【B5】______, if he or she has a just claim. Consumers should go to the store of purchase to complain whenever possible, but if they cannot get to the store, it【B6】______phone or write the complaint in a letter. Complaining is usually most【B7】______when it is done politely but firmly, and especially when the consumer can show what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making【B8】______statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and firmly as possible. But if a polite complaint does not achieve the【B9】______result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a public organisation【B10】______protecting consumers’ rights. [br] 【B5】
选项
答案
favo(u)r
解析
favo(u)r。由空前的in the consumer’s可知,本空应填名词。根据空后的a just claim(合理的投诉)可推测,本空所填名词应为褒义。in one’s favo(u)r意为“对某人有利”。
转载请注明原文地址:https://tihaiku.com/zcyy/2816477.html
相关试题推荐
[originaltext]W:Hello,sir.WhatcanIdoforyou?M:Hi,Iboughtthiscasset
[originaltext]W:Hello,sir.WhatcanIdoforyou?M:Hi,Iboughtthiscasset
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
[originaltext]W:Iboughtthissweaterlastweekhere.Itshrunkafterwashing.
[originaltext]W:Iboughtthissweaterlastweekhere.Itshrunkafterwashing.
[originaltext]W:Iboughtthissweaterlastweekhere.Itshrunkafterwashing.
随机试题
Greece,economically,isintheblack.Withverylittletoexportotherthan
[originaltext]M:HelloMsSmith.Iassumeyouarehereaboutthejobopening.D
输卵管妊娠受精卵最易着床的部位是A.壶腹部与峡部连接部 B.伞部 C.峡部
QDII为( )。A.合格个人投资者 B.合格境外机构投资者 C.合格境内机
患者,女,20岁。每遇生气后即咳逆阵作,口苦咽干,胸胁胀痛,咳时面赤,舌红苔薄黄
关于实地看房的基本要点,说法正确的有( )。A.出示自己的工作证件,同时请看房
站用变精确测温周期:每半年至少1次。
在风险缓解的处理中,被认可的质押品分成两类:一类是现金类资产,另一类是高质量的金
一般资料:求助者,女性,19岁,大学生。 下面是心理咨询师与求助者之间的一段咨
有关含麻黄碱类复方制剂零售管理的说法,错误的是A.药品零售企业不得开架销售含麻黄
最新回复
(
0
)