首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not【B1
When a consumer finds that an item she or he bought is faulty or does not【B1
游客
2023-07-07
47
管理
问题
When a consumer finds that an item she or he bought is faulty or does not【B1】______the manufacturer’s claim for it, the first step is to present the【B2】______at the store. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and【B3】______method used by many consumers is to complain【B4】______to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s【B5】______, if he or she has a just claim. Consumers should go to the store of purchase to complain whenever possible, but if they cannot get to the store, it【B6】______phone or write the complaint in a letter. Complaining is usually most【B7】______when it is done politely but firmly, and especially when the consumer can show what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making【B8】______statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and firmly as possible. But if a polite complaint does not achieve the【B9】______result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a public organisation【B10】______protecting consumers’ rights. [br] 【B5】
选项
答案
favo(u)r
解析
favo(u)r。由空前的in the consumer’s可知,本空应填名词。根据空后的a just claim(合理的投诉)可推测,本空所填名词应为褒义。in one’s favo(u)r意为“对某人有利”。
转载请注明原文地址:https://tihaiku.com/zcyy/2816477.html
相关试题推荐
[originaltext]W:Hello,sir.WhatcanIdoforyou?M:Hi,Iboughtthiscasset
[originaltext]W:Hello,sir.WhatcanIdoforyou?M:Hi,Iboughtthiscasset
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
[originaltext]W:Iboughtthissweaterlastweekhere.Itshrunkafterwashing.
[originaltext]W:Iboughtthissweaterlastweekhere.Itshrunkafterwashing.
[originaltext]W:Iboughtthissweaterlastweekhere.Itshrunkafterwashing.
随机试题
TypesofOrganisationalCultureThereismorethanone(2
AcenturyagointheUnitedStates,whenanindividualbroughtsuitagainst
[originaltext]W:Comein,comein.Haveaseat.Ah-Ah-Iwantyoutoknowthisi
Overthepastdecade,Americancompanieshavetriedhardtofindwaystodis
目前在我国,国家权力机关对行政机关及公务人员的监督最重要的是()A.法制监督
A. B. C. D.
矿(地)压灾害的常见类型主要有采掘工作面或巷道的冒顶片帮、采场(采空区)顶板大范
生物科学素养是指什么
ETF基金份额折算由( )办理。A.证券公司 B.基金托管人 C.注册登记
(2018年真题)企业提前解除劳动合同给予职工解除劳动关系的补偿,应通过“应付职
最新回复
(
0
)