首页
登录
从业资格
To:Rex Roeges,Customer Service Departmen
To:Rex Roeges,Customer Service Departmen
admin
2022-08-02
71
问题
To:Rex Roeges,Customer Service Department Iroeges@books, com〉From:Dave Palmer〈palmer@mail2. com Re : Lost bookDear Mr. Rex Roeges,I am writing this e—mail concerning a book that I ordered through your company,The Computer Networks 4th edition,order number 20035. I placed the order last month and still have not received the book.I visited your website and confirmed that my shipping information was correct,and that my credit card has been charged for the book; the website also indicates that the book was shipped using your “Global Carrier,,service the day after I ordered it. Considering that “Global Carrier” shipments typically take two weeks to arrive, I should have received my goods a week ago at the latest. However,my post office informed me they have neither received nor delivered the book. Can you let me know what is going on as soon as possible? Dave PalmerTo : Dave Palmer ^palmer@mail2. com From : Rex Roeges Iroeges@books. com Re;Lost bookDear Mr. Palmer,Thank you for contacting us. It is important to us that our customers are satisfied with our service,so I am very sorry to hear that you have not received your merchandise.I looked up your order number and discovered that the book has not been sent out. I have rectified this mistake on our website and sent the book to you via express mail. It should arrive within two business days. With the book I have enclosed a coupon for half off your next order.Again,I apologize for the inconvenience. If you have any more questions or need further assistance, please contact me at 602 — 385 — 0256. or e—mail me at Croeges@noble, com〉.Sincerely,Rex Roges, Customer Service Department Nobel BookstoreWhich of the following statament true?A. The company sends all orders by express mail.B. “Global Career” shipping is the cheapest service available.C. Mr. Palmer placed his order three weeks ago.D. The cost of delivery was included in the book's price.
选项
答案
C
解析
这道问题要求把握文章的细节并进行推理。这种问题需要快速浏览文章并把握大意。Global Carrier公司的送货时间一般需要花费两周,Palmer在一周前收到了商品,因此可以推知他是在3周前订货的。@##
转载请注明原文地址:https://tihaiku.com/congyezige/805894.html
本试题收录于:
银行招聘综合知识题库银行招聘考试分类
银行招聘综合知识
银行招聘考试
相关试题推荐
Thecustomerwantedtogetarefund,beca
Forcustomerconvenience,themanualisa
Anentrepreneur’sproductorservicemus
资料:Whatattractscustomers?Obviouslyth
资料:Whatattractscustomers?Obviouslyth
资料:Whatattractscustomers?Obviouslyth
资料:With55%ofconsumers'customerservi
资料:With55%ofconsumers'customerservi
资料:With55%ofconsumers'customerservi
To:RexRoeges,CustomerServiceDepartmen
随机试题
Mostsmokerswanttostopsmoke.Manyof【76】______themh
Ifyourcar______anyattentionduringthefirst12months,takeittoanauthori
[originaltext]W:You’vebeentravelingallyourlife.Whenareyougoingtoset
Whatisthemainideaofthispassage?[br]Theauthor’stoneinthispassageis
某新建小区计划在小区主干道两侧种植银杏树和梧桐树绿化环境。一侧每隔3棵银杏树种1
资料 某审计组组长让两位审计人员审查应付账款。这两位审计人员查阅了所有应付账
(2017年)股指期货的套利类型有()。 Ⅰ期现套利Ⅱ市场内价差套利 Ⅲ
缓解肺气肿患者呼吸困难最佳的措施是A:止咳 B:通畅呼吸道,持续低流量吸氧
慢性肺心病只出现以下哪一项A.右心衰竭 B.吸气性呼吸困难 C.混合性呼吸困
司马迁《史记》作为纪传体史学著作,其叙事是()记载历史的。 A.以历史事件为
最新回复
(
0
)