A project manager is called to an inform

考试题库2022-08-02  61

问题 A project manager is called to an informal meeting with the customer and a problem is raised. This problem has major implications for the project manager’s company, but the customer wants to pursue a solution at the meeting. The project manager should(  ) .A.tell the customer that he will not address any problems because this is only an information exchange meetingB.tell the customer that the problem is not sufficiently defined to determine the appropriate actionC.collect as much information on the problem without committing his company to a solutionD.give the customer a range of solutions that might be acceptable to his Company

选项 A.tell the customer that he will not address any problems because this is only an information exchange meeting
B.tell the customer that the problem is not sufficiently defined to determine the appropriate action
C.collect as much information on the problem without committing his company to a solution
D.give the customer a range of solutions that might be acceptable to his Company

答案 C

解析 项目经理与客户在非正式会议上提出的一个问题。这个问题对项目经理的公司有重大影响,但客户要求在会议上提出解决方案。项目经理应该( )。
A、 告诉顾客,他将不会解决任何问题,因为这只是一个信息交流会议。
B、 告诉顾客问题没有足够的定义,难以确定适当的行动
C、 收集尽可能多的关于这个问题的信息,而不是让他的公司给出一个解决方案
D、 给顾客提供公司可以接受的解决方案的范围
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