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Scaper PhonesJa

游客2025-06-12  8
问题                                                                 Scaper Phones
January 15
Diana Price
252 77th Street
Aurora, IL 60504
Dear Ms. Price,
The mobile phone that you shipped to us for replacement arrived this morning. The unit has been forwarded to the technical support department for a diagnostic test, and the results will be released in three days.
Our warranty guarantees replacement of mobile phones returned to us within three weeks of purchase. Should we find the product you purchased defective, we will immediately send you a new unit of the same model.
Thank you for your patience.
Respectfully yours,
Ted Patel
Customer service representative
Scaper Phones [br] Why did Scaper Phones write to Ms. Price?
选项 A、To introduce a new service to a client
B、To acknowledge receipt of an item
C、To request a replacement
D、To advertise a special offer
答案 B
解析 本题是针对Scaper Phones公司给普莱斯女士写信的目的进行提问的主旨题，因此应定位至信件前半部分的内容。信中提到“The mobile phone that you shipped to us for replacement arrived this morning．”，即普莱斯女士为换货而邮寄过来的手机今早已经到达，此后又告知了与之相关的处理事项，因此(B)To acknowledge receipt of an item为正确答案。
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