• You will hear five people talking about different documents.• For each piece

F: Oh, dear, this is out-of-date. It expired over 6 months ago. And you don’t really look at anything like this anymore. You’ll have to apply for a new one before your next trip abroad and you’ll have to have another photograph taken.

M: Well, I’m very impressed with this. The illustrations are excellent. Look at these ones of new models. 1 think our customers are going to be very excited when they see this. And it’s all laid out very professionally, easy to find the information you want.