Look at the form below. You will hear a woman taking a calling message.

Look at the form below.
You will hear a woman taking a calling message.
You have 15 seconds to read through the form.[pause]
Now listen, and fill in the spaces.[pause]
Woman: Hello, thanks for calling Oxford Hotel. This is Nancy speaking, what can I do for you?
Man: Hello. I would like to speak to your director of Human Resources, Ms. Jenny, please.
Woman: Just a minute. I’ll check to see if she is at her desk. May I tell her who’s calling?
Man: This is Aaron Cruise from Kisward Company. I’m calling in regards to our meeting next Wednesday.
Woman: Thank you, Mr. Cruise. Could you please hold on for a minute? I’ll check to see if she is available.
Man: No problem.
Woman: I’m sorry, Ms. Jenny is out of her office. Would you like to leave a message for her?
Man: Yes, please have her call me back when she returns to the office. It’s best if she can get in touch with me before 3 p. m. today: she can reach me at my office number at 489-9677, extension 7.
Woman: OK, I will make sure Ms. Jenny receives your message and returns your call before 3 p. m. this afternoon.
Man: Thank you very much.
Woman: You are very welcome.
[pause]
Now listen to the recording again.
[pause]
That is the end of Part One. You now have 20 seconds to check your answers.
[pause]