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  3. •You are the secretary in a company which makes plastic tableware, your boss has

•You are the secretary in a company which makes plastic tableware, your boss has

游客2025-05-23  33
问题 •You are the secretary in a company which makes plastic tableware, your boss has left the letter below for you to answer.
•Write a letter of 120-140 words to Ms, Jerome, explaining the reason for the damaged goods. Use the information in her letter and the notes from your boss.
•Do not include addresses.
•Write on your Answer Sheet.
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答案                                                                       10 October 2003
Dear Ms Jerome
     Thank you for your letter of 6 October. After supplying your restaurants for five years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of the usual quality.
     The cause of the problem was a faulty packing machine. This has now been repaired, and I can promise you that this type of problem will not happen again.
We will, of course, replace your faulty delivery free of charge.
     I would like to offer our apologies once again, and thank you being an excellent customer.
                                                             Yours sincerely,
                                                             Chris Bond
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