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You are the Customer Service Manager in a large company. You have been infor
You are the Customer Service Manager in a large company. You have been infor
游客
2025-05-23
34
管理
问题
You are the Customer Service Manager in a large company. You have been informed that a member of your staff often treated customers impolitely.
Write him a memo about the problem:
saying how he behaved in the past
describing the negative effect on the company
asking for a talk about the problem.
Write 40-50 words.
MEMO
To: Jackie Wilson
From: Customer Service Manager
Subject: Bad Behaviour
选项
答案
To: Jackie Wilson
From: Customer Service Manager
Subject:Bad Behaviour
Mr. Wilson,
I have been informed that you treated customers impolitely, and more and more customers have made complaints. You should notice such bad behaviour would bring about negative effects on the company. Because of your bad behaviour, customers will be lost and we will suffer great losses.
Come and see me tomorrow at 2 p. m. in my office.
Thank you.
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