首页
登录
职称英语
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
游客
2025-02-10
36
管理
问题
[br]
Receptionist: Hello, this is the complaints centre of the service department at Clifton Antiques. Before we start, I’ll just need to take more details from you, OK?
Caller: Sure, no problem.
Receptionist: Well, could you please tell me your full name, madam?
Caller: It is
Anna Lumley,
that’s Anna, L-U-M-L-E-Y.
Receptionist: All right, L-U-M-O-E-Y.
Caller: Not exactly. The fourth letter is L, not O.
Receptionist: Oh, sorry. Let me rewrite it... and may I have your contact number that we can use to reach you during the week?
Caller: Sure,
my mobile phone number is 0-double 7-8-7-6-3-4-5.
Receptionist: Great. Now, what can I do for you today, Anna?
Caller:
I placed an order for a large quantity of items with you last week on the 20th February, and had been expecting them to arrive at the office in a week.
However, only half of the shipment has been delivered. I would just like to ensure that they haven’t gone missing in transit.
Receptionist: All right, madam. It’s a pity we have caused the inconvenience to you. I’ll look for the parcel track record and see if I can give you a date when you should receive the rest of your orderings. What was your delivery address listed?
Caller: I made the arrangements for the parcel to be conveyed from your warehouse on Ardale Road to my office address at 235 Akendale Road.
Receptionist: Sorry, could you say it again, the address?
Caller:
235 Akendale Road. A-K-E-N-D-A-L-E.
Receptionist: In east sea?
Caller: Yes, sir.
Receptionist: Well, OK. Our system has tracked your parcel, which shows that your shipment has been received; however, there’s no record about the lost items. I would suggest that you wait for two days, and if the other items don’t arrive then you might need to consider to claim insurance coverage for the value of the rest. How much are them worth?
Caller: Umm, they cost me $34,500 in total.
Receptionist:
All right. For this amount, I think 10% will be covered by the insurance company, therefore, you could claim $3450 from them.
If you like to, there is a form on our website that you can fill in and when the loss is confirmed, you will get the money within five workdays. The rest of the money will be refunded to you in a month, so you won’t suffer a financial loss.
Caller: It sounds reasonable.
选项
答案
27(th) February
解析
定位句为“I placed an order for a large quantity of items with you last week on the 20th February,and had been expecting them to arrive at the office in a week.”。本题较难,在听前预测时注意到date能联想到与日期有关的信息。但本题的难点在于要求考生全面理解听力录音中传达的信息。根据听力录音,致电人在2月20日下单,本期待的货品是在一周之后到,故答案为27(th)February。
转载请注明原文地址:https://tihaiku.com/zcyy/3951390.html
相关试题推荐
Onthebeachtherewasacastofa______.[br]【18】[originaltext]Presente
Onthebeachtherewasacastofa______.[br]【17】______[originaltext]Pr
【31】[br]【39】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【37】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【36】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【34】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【33】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【21】[br]【30】[originaltext]Tutor:Goodmorningeveryone.WellIthinkwecans
【21】[br]【28】[originaltext]Tutor:Goodmorningeveryone.WellIthinkwecans
【21】[br]WhatdidRosieandMikerealiseaboutthetwotheatres?[originaltext]
随机试题
KevinRogersusedtobemyboss.Atthattimehewasahard-working,up-and-
Mysisterisquite______andplanstogetaPh.Dinthefuture.A、aggressiveB、am
[originaltext]W:Youareanexpertonurbanproblem,Mr.Parker.Iwonderhowy
ThereportfromtheBureauofLaborStatisticswasjustasgloomyasanticip
用于治疗斑疹伤寒的首选药物是A.氨苄西林 B.青霉素 C.链霉素 D.四环
计算计日工材料基本单价,需要考虑的有( )。A.运杂费 B.供货价 C.保
维生素E有何功能( )。A.抗癫皮病因子 B.抗不孕症 C.抗软骨症 D
Thechangeinthatvillagewasmiraculou
下列选项中属于高效便民原则要求的有:()A.行政机关公布的信息应全面、准确、真
项目咨询工作完成以后,()要组织本项目的参加人员对项目咨询成果进行自我评审
最新回复
(
0
)