首页
登录
职称英语
Industry should get rid of half its bosses, says behavioral psychologist Alf
Industry should get rid of half its bosses, says behavioral psychologist Alf
游客
2024-10-08
17
管理
问题
Industry should get rid of half its bosses, says behavioral psychologist Alfred J. Marrow. "Adults are quite capable of handling their lives outside their homes, at their jobs," Marrow said in an interview. They need fewer supervisors and managers, not more.
As president of the American Board of Professional Psychology, he’s heard the complaint from working people over and over again: too many bosses.
If a shirt manufacturer’s customers are returning merchandise because the collars are crooked, he said, the people who make the shirts are more likely than management to identify the problem quickly if they get together to talk about it.
But if the boss comes on as an adversary, bawling them out for bad work and threatening to or actually firing some, the remaining workers will probably react angrily and work will suffer.
He recalled an insurance company in Hartford, Conn. that got about 50,000 pieces of mail every morning. One person was assigned to slit the envelopes starting at 6 a.m. When a meeting was called to discuss the frequent turnover of employees in that job, one worker suggested that the starting hour be changed to 7:30, and the one person to a team of four or five.
The solution worked, Marrow said, because one person was no longer stuck with a boring and lonely job for four to five hours. The work got done in one hour, and the people who did it were then given more varied and interesting clerical duties the remainder of the day.
That’s called "job enrichment". More American companies are turning to it because surveys show it is No. 1 on employees’ lists of importance: "Not wages, not hours. They are fifth, sixth, seventh", Marrow said.
Job enrichment and employee participation gain the support of top organizations because they arc good for production and reduce staff turnover, he said. For employees who have not yet discovered they can actually influence management, he suggests: if you have a problem or objectives that will be good for the company, first discuss them with your coworkers. [br] If customers are returning shirts because of crooked collars, the people most likely to identify the cause of the problem are ______.
选项
A、the salesmen
B、the supervisors
C、top management
D、the front line workers
答案
D
解析
事实细节题。参见文中第三段:那么生产衬衫的人在一起碰碰头就能比管理层更快识别这类问题,这说明第一线工人最有发言权。
转载请注明原文地址:https://tihaiku.com/zcyy/3791961.html
相关试题推荐
Industryshouldgetridofhalfitsbosses,saysbehavioralpsychologistAlf
Industryshouldgetridofhalfitsbosses,saysbehavioralpsychologistAlf
Industryshouldgetridofhalfitsbosses,saysbehavioralpsychologistAlf
Weobjecttotheideathatitismilitaryforcethatshouldbe______insettling
Inthispoorcountry,survivalisstilltheleadingindustry;allelseis______
I’dsooneryou______deliverthesofatomorrow.A、didn’tB、shouldn’tC、wouldn’t
Thegovernmentpolicyisthatservicesforthepeoplewithmentalillnessshould
Thetradeunionsinthisindustryare______anyreductioninwages.A、opposedto
Youshouldremembertoavoid______inwhiteonthatoccasionbecauseotherswill
Weshouldcatcheverychancethatpresentsitself.TheunderlinedpartmeansA、sh
随机试题
[audioFiles]audio_etoefz_025(20051)[/audioFiles]A、HeagreeswiththewomanB、He
InternationalSpaceStation[audioFiles]2013q2/audio_ezfj_005_20135[/audioFiles]
WhichofthefollowingcitiesisNOTlocatedintheNortheast,U.S.?A、Huston.B、
下列分析指标属于偿债能力分析指标的有( )。A.偿债备付率 B.总投资收益率
关于隧道围岩声波测试的相关表述,不正确的选项是()。A:可测定围岩内部位移
采用新结构、新材料、新工艺以及特殊结构的水利工程,应当在设计中提出保障施工作业人
有舌本强的临床表现的,属于A.足太阴脾经病证 B.手少阴心经病证 C.手太阳
关于体内药量变化的时间过程,下列叙述错误的是A.反复给药经5个半衰期基本达到有效
下列属于影响企业绩效考核周期的因素是()。A.奖金发放周期 B.工作性质
(2016年真题)某公司年初未分配利润为1000万元,盈余公积为500万
最新回复
(
0
)