首页
登录
职称英语
[originaltext]W: Good morning. Total Insurance. Judy speaking, how may I help y
[originaltext]W: Good morning. Total Insurance. Judy speaking, how may I help y
游客
2024-09-04
31
管理
问题
W: Good morning. Total Insurance. Judy speaking, how may I help you?
M: I recently shipped my belongings from overseas back here to Australia and I took out insurance with your company. Some items were damaged during the move so I need to make a claim. What do I have to do?
W: Okay, well, first I need to get a few details about this. Can you give me your name please?
M: Yes. It’s Michael Alexander.
W: Right. Now, who was the shipping agent, Mr. Alexander?
M: It was First Class Movers.
W: Okay. Where were the goods shipped from?
M: China, but the ship came via Singapore and was there for about a week.
W: Don’t worry. All of that information will be in the documentation. Now, the dates. Do you know when the ship arrived?
M: It got to Sydney on the 28th of November.
W: Thanks. I need to take down a few details of the actual damage over the phone before you put in a full report. Can you tell me how many items were damaged and what the damage was?
M: Yes, well, three things actually. My TV, first of all. It’s a large one... very expensive.
W: Our insurance doesn’t cover electrical problems.
M: It isn’t an electrical problem. The screen has a huge crack in it so it’s unusable.
W: I see. Any idea of the price to repair it?
M: No. Well, I don’t think it can be repaired. It will need a new one.
W: Okay. I’ll make a note of that and we’ll see what we can do. Now, what was the second item?
M: The cabinet from the bathroom was damaged as well. It’s a lovely cabinet. We use it to keep our towels in.
W: And what is the extent of the damage?
M: Well, the back and the sides seem okay but the door has a huge hole in it. It can’t be repaired.
W: And how much do you think it will cost to replace it?
M: Well, when I bought it last year I paid $125 for it. But the one I’ve seen here in Sydney is a bit more expensive, it’s $140.
W: Right, and what was the third item?
M: My dining room table. It’s a lovely table from Indonesia. It must have been very hot inside the container because one leg has completely split down the middle.
W: Any idea of the price to repair it?
M: Well, I had an estimate done on this actually because it is a very special table to us. They quoted us $200, which is really pricey so I hope the insurance will cover the total cost.
W: I’m sure that will be fine.
This is the end of Conversation Two.
Questions 6-10 are based on Conversation Two.
6. What is the man’s purpose of calling the woman?
7. Where were the man’s goods shipped from?
8. What does the man want to do with the TV?
9. What is the damage of the cabinet?
10. What do we learn about the man’s dining room table?
选项
A、Singapore.
B、China.
C、Indonesia.
D、Australia.
答案
B
解析
①选项都是国名,听到相关的信息可以先做记录。②对话中女士问男士的货物从哪里运出,男士明确回答是China,本题选B。③A项Singapore是货物的中转点,C项Indonesia是餐桌的产地,D项Australia是货物的到达点。
转载请注明原文地址:https://tihaiku.com/zcyy/3743186.html
相关试题推荐
[originaltext]W:Withallyourexperienceofinterviewing,Michael,howcanyou
[originaltext]W:Withallyourexperienceofinterviewing,Michael,howcanyou
[originaltext]W:Withallyourexperienceofinterviewing,Michael,howcanyou
[originaltext]W:Withallyourexperienceofinterviewing,Michael,howcanyou
[originaltext]W:Welcometotoday’sprogram.TodaywehavetheCEOofGoogle.G
[originaltext]W:Welcometotoday’sprogram.TodaywehavetheCEOofGoogle.G
[originaltext]W:Comein!M:Hi,ProfessorJane!Doyouhaveaminute?W:Fredr
[originaltext]W:Departmentofartdesignandmedia,canIhelpyou?M:Yes.I’
[originaltext]W:Departmentofartdesignandmedia,canIhelpyou?M:Yes.I’
[originaltext]W:Departmentofartdesignandmedia,canIhelpyou?M:Yes.I’
随机试题
Completethetablebelow.WriteNOMORETHANTWOWORDSAND/ORANUMBERforeach
[img]2018m9s/ct_etoefz_etoeflistz_201808_0016[/img][br]Whatistheprofessor’s
Throughoutthehistoryofmankind,peoplehavebeenasking,"Canitreallyh
对于子宫内膜癌,下列哪项恰当A.阴道排液早期为浆液性或浆液血性 B.单纯放射治
肝硬化A.血清铁降低,总铁结合力增高B.血清铁增高,总铁结合力降低C.血清铁、总
对某高层办公建筑的消防给水系统进行维护保养的下列做法,不符合现行国家标准《消防给
下列关于现代企业计划职能的重要作用,说法不正确的是()。A.使决策目标具体化
美国教育学家布卢姆提出了“教育认知目标分类学”。将认知目标由低到高分为若干个层次
目前我国日用品行业产品成熟、产品差异化很小、产品质量与技术提升的空间都非常有限,
医务人员的医德修养不属于医德的A.自律 B.自我陶冶 C.自我锻炼 D.自
最新回复
(
0
)