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Dear Sir, Much to my regret, I write this letter to complain about your bad
Dear Sir, Much to my regret, I write this letter to complain about your bad
游客
2024-07-02
31
管理
问题
Dear Sir,
Much to my regret, I write this letter to complain about your bad delivery service in your company.
The laptop model number AA/585 which I ordered from your company on Jan. 1 arrived yesterday. I am sorry to report that the laptop has been badly damaged. There was no unusual damage to the packing case, but when I opened it, I found that the front surface of the machine had been scratched.
Since there was such damage to the goods, I decided to file a complaint against the delivery service. Would you please let me know whether I should return the laptop to you for a replacement or if you have an authorized service representative here to whom I should take it? I will keep this laptop until I hear from you.
Yours,
Peter Smith [br] What was Peter Smith’s purpose of writing this letter?He wrote this letter to complain about the______.
选项
答案
bad delivery service
解析
本题问的是彼得·史密斯写此信的目的是什么。根据文章第一段后半句可知,他写此信的目的是为了投诉该公司不好的送货服务。
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