首页
登录
职称英语
When was the customer survey conducted? It was conducted______. [br] [originalt
When was the customer survey conducted? It was conducted______. [br] [originalt
游客
2024-06-23
1
管理
问题
When was the customer survey conducted? It was conducted______. [br]
Now I’m going to tell you the result of [16]the customer survey we conducted last month. We got high marks from our customers about the quality of our products. [17]They felt our products were quite reliable and carried a lot of the features they expected in electronics. They especially liked the high-tech mobile phone which combines our mobile phone with a camera and MP3 player. However, customers were not satisfied with our customer service. They complained in the survey that [18]it took too long to settle their complaints. They also complained that [19]our service staff were not always friendly. By contrast, they wrote that many of our competitors have excellent customer service. This is the urgent task we have to deal with now. That’s why I’m ordering the customer service department to [20]come up with a plan within one week, and I also ask them to explain how they intend to improve our customer service.
选项
答案
friendly
解析
题目询问顾客对客服人员有什么评价。谈到service staff时,短文提到顾客认为our service staff were not always friendly,可见空格处应填friendly一词。
转载请注明原文地址:https://tihaiku.com/zcyy/3646215.html
相关试题推荐
[originaltext]M:Iwonderifyoucanhelpme.W:I’dbegladto.M:I’vejusta
[originaltext]W:Ican’tseemtowakeupinthemorningwithoutcoffeeatbreak
What’stheadvantageofthebike?Thenewbikewas______.[originaltext]What’
[originaltext]M:Goodmorning,MissLiu.ThisisJamesSmith.W:Goodmorning,
[originaltext]M:Wouldyouliketotrythebananapie.It’sincredible.W:Well
[originaltext](11)WiththeincreasinguseoftheInternet,itisbecomingm
[originaltext]W:Couldyougivemesomethingformytoothache?Ididn’tgetto
[originaltext]W:Hello,thisisNewYorkAirlines.WhatcanIdoforyou,sir?
[originaltext]W:Hello,thisisNewYorkAirlines.WhatcanIdoforyou,sir?
[originaltext]W:HowoldisJerry?M:He’s21.He’sayearolderthanTom,but
随机试题
Itis(reason)______forparentstopayfortheirchildren’seducation.reasonab
下列哪个是湿式报警阀组()。 A.A B.B C.C D.
隧道土建结构检查结果中,字母“A”代表()。A:情况正常 B:特别严重 C
下列关于商业银行绩效考核的方式表述不当的一项是()。A.绩效考核主要包括对机构
以下原油期货期权中,不属于虚值期权的是()。A、执行价格为100美元/桶,标的
下列关于香附的药理作用,错误的是A.松弛平滑肌B.祛痰C.利胆D.镇痛抗炎E.抑
共用题干 王女士夫妇今年均为35岁,两人打算55岁退休,预计生活至85岁,王女
对确诊肥厚型心肌病最有价值的检查是A.胸部透视 B.十二导联心电图 C.超声
(2019年真题)为提高社区环境治理水平,A社区发挥社会工作者的专业优势,重点解
口腔癌预防的含义不包括A.预防转移 B.少吃糖多吃含矿物质的食品 C.预防因
最新回复
(
0
)