首页
登录
职称英语
When was the customer survey conducted? It was conducted______. [br] [originalt
When was the customer survey conducted? It was conducted______. [br] [originalt
游客
2024-06-23
19
管理
问题
When was the customer survey conducted? It was conducted______. [br]
Now I’m going to tell you the result of [16]the customer survey we conducted last month. We got high marks from our customers about the quality of our products. [17]They felt our products were quite reliable and carried a lot of the features they expected in electronics. They especially liked the high-tech mobile phone which combines our mobile phone with a camera and MP3 player. However, customers were not satisfied with our customer service. They complained in the survey that [18]it took too long to settle their complaints. They also complained that [19]our service staff were not always friendly. By contrast, they wrote that many of our competitors have excellent customer service. This is the urgent task we have to deal with now. That’s why I’m ordering the customer service department to [20]come up with a plan within one week, and I also ask them to explain how they intend to improve our customer service.
选项
答案
friendly
解析
题目询问顾客对客服人员有什么评价。谈到service staff时,短文提到顾客认为our service staff were not always friendly,可见空格处应填friendly一词。
转载请注明原文地址:https://tihaiku.com/zcyy/3646215.html
相关试题推荐
[originaltext]M:Iwonderifyoucanhelpme.W:I’dbegladto.M:I’vejusta
[originaltext]W:Ican’tseemtowakeupinthemorningwithoutcoffeeatbreak
What’stheadvantageofthebike?Thenewbikewas______.[originaltext]What’
[originaltext]M:Goodmorning,MissLiu.ThisisJamesSmith.W:Goodmorning,
[originaltext]M:Wouldyouliketotrythebananapie.It’sincredible.W:Well
[originaltext](11)WiththeincreasinguseoftheInternet,itisbecomingm
[originaltext]W:Couldyougivemesomethingformytoothache?Ididn’tgetto
[originaltext]W:Hello,thisisNewYorkAirlines.WhatcanIdoforyou,sir?
[originaltext]W:Hello,thisisNewYorkAirlines.WhatcanIdoforyou,sir?
[originaltext]W:HowoldisJerry?M:He’s21.He’sayearolderthanTom,but
随机试题
[originaltext]M:HiJane,pleasecomeinandtakeaseat.W:Well,youwouldl
功夫(Kungfu)是一种典型的中国传统文化,它是一项既活动肌肉又活动大脑的运动。同时,功夫不仅是一项体育运动,也是一种艺术形式。它被用来治病和自卫,
DepartingforLosAngelesisnoordinary【C1】______whereasforforeignstud
根据运输业的特殊性,运输成本分为固定设施成本、移动设备拥有成本和( )。A.运
设备安装与装饰工程中的施工顺序不正确的有()。A.先进行设备管线的安装,再进行
滞针有哪些表现?如何预防和处理?
下列关于租赁筹资的叙述,正确的是()。A.经营租赁的租期通常较长 B.融资租
外来人口的管理是社区组织的一项经常性工作,其具体工作内容包括( )。A.搞好宣
某患者,在施行右叶甲状腺腺瘤切除过程中,发现左叶有-1cm直径结节。冰冻切片诊为
最新回复
(
0
)