首页
登录
职称英语
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explaini
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explaini
游客
2024-06-21
2
管理
问题
1. Planning and making calls
2. Opening a call
A—Identifying yourself C—Explaining the purpose of the call
B—Identifying the caller D—Asking about the purpose of the call
3. Closing a call
E—Confirmation(确认)G—Saying goodbye
F—Closing words H—Thanking
4. Taking and leaving messages
I—Excuses L—Repeating
J—Messages M—Reassuring(消除疑虑)
K—Taking notes
5. Telephoning practice activities
N—Describing people and places P—Making complaints(抱怨)
O—Making appointments Q—Making inquiries
Example:(Q)查询(l)打电话前的准备 [br] ( )开始通话( )询问对方目的
选项
答案
2,D
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3643616.html
相关试题推荐
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explaini
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explaini
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explaini
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
MissLiudoesn’tmind______yourhomeworkaslongasitisdonebyyourself.A、yo
OurcompanyoffersafullrangeofSmartHomeproducts,focusingonmakingyo
OurcompanyoffersafullrangeofSmartHomeproducts,focusingonmakingyo
OurcompanyoffersafullrangeofSmartHomeproducts,focusingonmakingyo
OurcompanyoffersafullrangeofSmartHomeproducts,focusingonmakingyo
OurcompanyoffersafullrangeofSmartHomeproducts,focusingonmakingyo
随机试题
Thelocalgovernmenttriedhardto______theresentmentofthecitizens,buteve
After_____seemedanendlesswait,itwashisturntoenterthepersonnelmanager
A—multimediamessageserviceJ—fixeddialB—subscriberidentitymoduleK—aut
什么叫单叶?什么叫复叶?
有机质含量超过2%的细粒土,用石灰处理后才能用水泥稳定。()
登记挂牌阶段主要是挂牌申请审核通过后的工作不包括( )。A.分配股票代码 B
治疗血虚发热的方剂是A.当归六黄汤B.当归建中汤C.当归补血汤D.黄芪建中汤E.
完成RET自助表实际上是求助者()。A:自我完善B:自己发现什么是合理信念C
(2021年真题)传统人机工程中的“机"-般是指不具有人工智能的机器。人机功能分
中国妇女发展纲要(2001~2010年)的内容有A.妇女与教育 B.妇女与健康
最新回复
(
0
)