首页
登录
职称英语
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explaini
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explaini
游客
2024-06-21
12
管理
问题
1. Planning and making calls
2. Opening a call
A—Identifying yourself C—Explaining the purpose of the call
B—Identifying the caller D—Asking about the purpose of the call
3. Closing a call
E—Confirmation(确认)G—Saying goodbye
F—Closing words H—Thanking
4. Taking and leaving messages
I—Excuses L—Repeating
J—Messages M—Reassuring(消除疑虑)
K—Taking notes
5. Telephoning practice activities
N—Describing people and places P—Making complaints(抱怨)
O—Making appointments Q—Making inquiries
Example:(Q)查询(l)打电话前的准备 [br] ( )结束语( )记录留言
选项
答案
F,K
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3643615.html
相关试题推荐
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explaini
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explaini
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explaini
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
MissLiudoesn’tmind______yourhomeworkaslongasitisdonebyyourself.A、yo
MissLiudoesn’tmind______yourhomeworkaslongasitisdonebyyourself.A、yo
OurcompanyoffersafullrangeofSmartHomeproducts,focusingonmakingyo
OurcompanyoffersafullrangeofSmartHomeproducts,focusingonmakingyo
随机试题
[originaltext]M:It’ssohardformetogettothemorningclass.ButI’mgoing
Accordingtothemagazinereport,thereare______onboardthecargoplanes.[br]
WhichofthefollowingisthereasonforSilvioBerlusconi’sanger?[originaltex
8088的可屏蔽中断的优先权高于非屏蔽中断。()
根据监管机构的要求,商业银行符合下列哪些条件时,可以使用标准法计算操作风险资本?
患者,男,40岁,因工作压力过大出现失眠、焦虑来诊。患者的哪项陈述说明护士需要进
患者,女,38岁。腰部冷痛重着,天气变化或阴雨风冷时加重。治疗除取主穴外,还应选
患者,男性,78岁,患慢性支气管炎20年,频繁咳嗽2周来诊。患者近日受凉后频繁咳
A.144 B.169 C.196 D.289
借款人放弃其到期债权或无偿转让财产,导致其无法归还银行贷款,银行可依法行使()
最新回复
(
0
)