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Dear Sir, Much to my regret, I write this letter to complain about your comp
Dear Sir, Much to my regret, I write this letter to complain about your comp
游客
2024-06-20
3
管理
问题
Dear Sir,
Much to my regret, I write this letter to complain about your company’s bad delivery service.
The laptop(Model Number AA/585) which I ordered from your company on Jan. 1 arrived yesterday. I am sorry to report that the laptop has been badly damaged. There was no unusual damage to the packing case, but when I opened it, I found that the front surface of the machine had been scratched.
Since there is such damage to the laptop, I decide to file a complaint against the delivery service. Would you please let me know whether I should return the laptop to you for a replacement? Or should I take the laptop to your authorized service representative here? I will keep this laptop until I hear from you.
Yours,
Peter Smith [br] What will Peter Smith do next? He will______until he gets a reply from the company.
选项
答案
keep the laptop
解析
本题问的是彼得·史密斯接下来会采取什么行动。根据文章第三段末句可知,他在收到对方来信前会保留这台笔记本电脑,故空格处应填keep the laptop。
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