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职称英语
Dear Sir, Much to my regret, I write this letter to complain about your
Dear Sir, Much to my regret, I write this letter to complain about your
游客
2024-06-19
3
管理
问题
Dear Sir,
Much to my regret, I write this letter to complain about your company’s bad delivery service.The laptop (model number; AA/585)which I ordered from your company on Jan.1 arrived yesterday.I am sorry to report that the laptop has been badly damaged.There was no unusual damage to the packing case, but when I opened it, I found that the front surface of the machine had been scratched.
Since there is such damage to the laptop, I decide to file a complaint against the delivery service.Would you please let me know whether I should return the laptop to you for a replacement? Or should I take the laptop to your authorized service representative here? I will keep this laptop until I hear from you.
Yours,
Peter Smith [br] What is Peter Smith’s purpose of writing this letter?
He writes this letter to complain about the______________.
选项
答案
bad delivery service
解析
根据信件第一段可知,他写此信是为了投诉该公司糟糕的送货服务,故答案为bad delivery service。
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