首页
登录
职称英语
Complaining about faulty goods or bad service is never easy. First of all, c
Complaining about faulty goods or bad service is never easy. First of all, c
游客
2024-06-19
44
管理
问题
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have and ask to see the owner.
If you don’t want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but need not give receipts or other documents to prove you bought the article. If you are dissatisfied with the answer you get, write to the managing director of the firm or shop. Be sure to keep copies of your own letters and any answers you receive.
If your complaint is a just one, the shopkeeper may offer to replace the faulty article. You may have the right to refuse the goods and ask for a refund, but this is only where you have hardly used the goods and have acted at once. And if you have suffered some special loss, for example, a new washer tears your clothes, you might claim money to replace them. If the shopkeeper offers you a credit note to buy goods in the same shop but you would rather have money back, say so. If you accept a credit note, remember that later you won’t be able to get refunded. In case the shop owner refuses to refund, approach your Citizens’ Advice Bureau before you accept a credit note. [br] What should you take with you when asking to see the shop owner?
________________________________you may have.
选项
答案
Any receipt
解析
根据第一段的第三句“Go back to the shop where you bought the goods,taking with you any receipt you may have and ask to see the owner.”可知答案。
转载请注明原文地址:https://tihaiku.com/zcyy/3640322.html
相关试题推荐
A—multimediamessageserviceJ—fixeddialB—subscriberidentitymoduleK—automa
A—multimediamessageserviceJ—fixeddialB—subscriberidentitymoduleK—automa
VisitorstoBritainarealwayscomplainingaboutEnglishfoodbecausetheyrarel
______myopinion,customerserviceherehasimprovedbutnotasmuchasexpected
Complainingaboutfaultygoodsorbadserviceisnevereasy.Firstofall,c
Complainingaboutfaultygoodsorbadserviceisnevereasy.Firstofall,c
Complainingaboutfaultygoodsorbadserviceisnevereasy.Firstofall,c
Complainingaboutfaultygoodsorbadserviceisnevereasy.Firstofall,c
Complainingaboutfaultygoodsorbadserviceisnevereasy.Firstofall,c
Ithasbeenmorethansixmonthssincewehadtheopportunitytoserviceyourea
随机试题
SigmundFreudwasaworld-famousdoctorofVienna(维也纳).Hewasalsoamanfu
BasketballOrganizedbasketball【T1】______twoteamsoffiveplayerseach.
车载式颠簸累积仪适用于在新、改建路面工程质量验收中连续采集路段平整度数据。()
下列各项中,( )被誉为“地球之肾”。A.冰川 B.湖泊 C.森林 D.
将30摄氏度换算成华氏度数应该是( )。A.68 B.86 C.78 D
影响迁移的主要因素有( )。A.相似性 B.知识结构 C.原有认知结构
新型隐球菌区别于白色念珠菌的最重要鉴别特征是()。A.25℃、37℃均能生长
胆囊结石出现胆绞痛是由于A.胆囊形成急性炎症 B.胆囊穿孔 C.结石阻塞胆囊
变电站现场工作开工前,工作负责人应组织全体工作人员对标准作业卡进行学习,重点交代
证券金融公司借入的次级债,不得计入净资本。()
最新回复
(
0
)