首页
登录
职称英语
[originaltext] W: Hello, Grace Hotel. M: Listen, (1) the heating is brok
[originaltext] W: Hello, Grace Hotel. M: Listen, (1) the heating is brok
游客
2024-03-10
33
管理
问题
W: Hello, Grace Hotel.
M: Listen, (1) the heating is broken in my room. When are you going to come and fix it?
W: I’m sorry to hear that, sir. I’ll get someone right away.
M: You’d better. It’s freezing up there. And my room is a disgrace. And that hall porter is another one. You should get rid of him, too. He doesn’t know how to treat guests with respect. And look at the money I’m paying!
W: Well, I’m very sorry, sir, (2) but George has been with us for 20 years and we’ve never had any complaints about him until now.
M: And another thing! What are you going to do about those foreigners in Room No. 27, carrying on all night in that funny language? Shouting, they were. It shouldn’t be allowed!
W: If you like, sir, I’ll have a word with them and ask them to be a little more considerate.
M: Yes, do that! And then maybe I can get some sleep.
W: I’m very sorry you’ve been disturbed, sir. But are you enjoying your stay apart from that?
M: Well, (3)I don’t think much of the restaurant. I can’t get a decent plate of fish and chips. It’s all salad and fancy stuff. And the service is terrible, too.
W: Well, sir, I’m sure the waiters try to be as helpful as they can, but they are very busy at dinner.
M: Well, (4) you should get some more, shouldn’t you? You should be able to afford it. You’re charging enough this year, aren’t you?
W: I’m very sorry you feel that way about it, sir. If there’s anything else I can do to make your stay here more pleasant, please don’t hesitate to ask me.
Questions 1 to 4 are based on the conversation you have just heard.
1. Why does the man make the call?
2. What does the woman think of the hall porter?
3. What does the man think of the restaurant?
4. What can we learn about the man from the conversation?
选项
A、He is too old to know how to respect the others.
B、He is treated unjustly by all customers.
C、He doesn’t know how to respect the customers.
D、He is very much qualified for his work in the hotel.
答案
D
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3520967.html
相关试题推荐
[originaltext]M:(5)It’ssocoldnow,butthismorningitwassohotands
[originaltext]W:Hello,GraceHotel.M:Listen,(1)theheatingisbrok
[originaltext]W:Hello,GraceHotel.M:Listen,(1)theheatingisbrok
[originaltext]Thereisanoldsayingthatthemarketisdrivenbyfearand
[originaltext]Ifyouwanttobuildasuccessfulbusinessthenyouneedtoa
[originaltext]Ifyouwanttobuildasuccessfulbusinessthenyouneedtoa
[originaltext]Givingagoodpresentationisallaboutthesimplethings—kno
[originaltext]Givingagoodpresentationisallaboutthesimplethings—kno
[originaltext]Givingagoodpresentationisallaboutthesimplethings—kno
[originaltext](13)Scientistswhostudytheearthtellusthatthecontinen
随机试题
Themeetingwillbeginat9:00accordingtothe______A、calendarB、columnC、sche
You’dthinkPaulineHordwouldhaveservedhertimebynow.Afterall,shere
钢筋混凝土梁必须对下列哪些项进行计算?Ⅰ.正截面受弯承载力Ⅱ.正截面受剪
关于热水、饮水管道布置、敷设,下列哪几项错误?()A.热水管道应选用工作温度
A.从事食品生产经营的单位 B.卫生监督机构 C.国务院卫生行政部门 D.
2017年上半年,全国居民人均可支配收入12932元,比上年同期名义增长8.8%
含哪类成分的药物在加水处理时宜"抢水洗"()。A.生物碱B.苷C.挥发油D.有
个人住房贷款审批通过的,经办银行应与借款人、开发商签订个人住房贷款合同,明确各方
(2017年真题)要求先存款后消费、不具备透支功能的银行卡是()。A.准贷
在机内总分类账和明细分类账的直接登记依据完全相同的情况下,总分类账可以用总分类账
最新回复
(
0
)