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[originaltext]M: Hi. I have a reservation for tonight.W: And your name?M: It’
[originaltext]M: Hi. I have a reservation for tonight.W: And your name?M: It’
游客
2024-03-04
40
管理
问题
M: Hi. I have a reservation for tonight.
W: And your name?
M: It’s Nelson. Charles Nelson.
W: Okay. Mr. Nelson. That’s a room for five, and...
M: Excuse me? You mean a room for five dollars? I didn’t know the special was so good.
W: No, no, no. According to our records, a room for five guests was hooked under your name.
M: No. No. Hold on. There must be some mistake.
W: Okay. Let’s check this again. Okay, Mr. Charles C. Nelson for tonight...
M: Ah. There’s the problem. My name is Charles Nelson, not Charles C. Nelson. You must have two guests under the name.
W: Okay. Let me check this again. Oh. Okay. Here we are.
M: Yeah.
W: Charles Nelson. A room for one for the 19th...
M: Wait, wait! It was for tonight. Not tomorrow night.
W: Hum. Ham. I don’t think we have any rooms for tonight. There’s a convention going on in town.
Let’s see. Yeah, no rooms.
M: Ah! Come on! You must have something. Anything.
W: Well. We do have some rooms under renovation with just a roll-a-way bed. None of the normal facilities like a TV or working shower or toilet.
M: Ah man. Come on. There must be something else.
W: Well. Let, let me check my computer here, Ah!
M: What?
W: There has been a cancellation for this evening. A honey moon suite is now available.
M: Great. I’ll take it.
W: But I’ll have to charge you two hundred fifty dollars for the night.
M: Ah. Man. I should get a discount for the inconvenience.
W: Well. The best I can give you is a ten percent discount plus a ticket for a free continental breakfast.
M: Hey. Isn’t the breakfast free anyway?
W: Well, only on weekends.
M: I want to talk to the manager.
W: Wait, wait, wait, Mr. Nelson. I think I can give you an additional 15 discount and I’ll throw in a free room for the next time you visit us,
M: That will be a long time.
选项
A、The hotel confused him with another guest.
B、Rooms are overbooked for that evening.
C、There are no more rooms available for five people.
D、The price for the room is more than he expected.
答案
A
解析
What is the first problem with the man’s reservation?
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