首页
登录
职称英语
For this part, you are allowed 30 minutes to write A Letter of Complaint to the
For this part, you are allowed 30 minutes to write A Letter of Complaint to the
游客
2024-02-29
3
管理
问题
For this part, you are allowed 30 minutes to write A Letter of Complaint to the editor of a newspaper. You have bought an English-Chinese Dictionary. You find it in poor quality, but the bookstore’s service is even worse. You should write at least 120 words and pay attention to the form of the letter. Your letter should include the following contents:
1. 事情的起因
2.与书店交涉的过程
3.呼吁服务行业提高服务质量
选项
答案
A Letter of Complaint
Dear Editor,
I’m a college student. I’m writing to complain about the poor service I received from Bright Bookstore.
Last Sunday I bought an English-Chinese Dictionary from the bookstore. But when I used it in the following days, I found it’s really poor in quality with many printing errors and even several missing pages. It doesn’t deserve the money. I decided to return it to the bookstore and ask for a refund. However, to my unpleasant surprise, the service manager was ill-mannered and retorted me impatiently, "Why didn’t you check it carefully before you decided to buy it?"... "How could I know you hadn’t used it?" I protested. "Then you’re the one to blame. You can only change it for another copy," he suggested coldly. "But in view of its poor quality, I don’t want it any more," I argued. "No way," he shrugged and turned to attend to other clients.
Annoyed and depressed, I decided to resort to you for help. I think first it’s irresponsible of the bookstore to sell poor books; second, it should treat its clients with good manners and provide satisfactory solutions. This is not a rare phenomenon in the service industry. Are they serving people or being served?
Sincerely yours,
Liu Qiang
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3492588.html
相关试题推荐
[originaltext]W:DrManning,doyouhaveafewminutes?I’dliketoaskyouabo
[originaltext]W:DrManning,doyouhaveafewminutes?I’dliketoaskyouabo
[originaltext]W:DrManning,doyouhaveafewminutes?I’dliketoaskyouabo
[originaltext]W:DrManning,doyouhaveafewminutes?I’dliketoaskyouabo
Forthispart,youareallowed30minutestowriteacompositiononthetopic:O
Forthispart,youareallowed30minutestowriteacompositiononthetopic:T
[originaltext]Inthepast,messengersoftencarriedlettersfromplacetoplace
[originaltext]Inthepast,messengersoftencarriedlettersfromplacetoplace
Forthispart,youareallowed30minutestowriteacompositiononthetopic:G
Forthispart,youareallowed30minutestowriteacompositiononthetopic:T
随机试题
DearSirs,Thisisthethirdmonthrunningthatyourdeliveryhasbeenlate
【B1】[br]【B13】A、opposeB、reactC、revealD、presentBoppose意为“反对”;react意为“反应”。
图示结构连续梁的刚度为EⅠ,梁的变形形式为()。A. B. C. D.
检查防水隔离层应采用蓄水检验。蓄水深度最浅处不得小于( )mm,蓄水时间不得少
对著作权资产进行评估时,需要注意的事项有( )。A.著作权资产面临的风险 B.
房地产市场是()市场。A.地区性 B.全国性 C.综合性 D.跨地区
下列哪一个名称的由来与伍子胥有关?()A.月老 B.千金 C.新郎 D.岳
下列选项中,未列入我国刺绣工艺中“四大名绣”的是( )A.苏绣 B.京绣
短道速滑是我国的优势项目,装备包括冰刀、冰鞋和滑冰服装等。关于速滑装备及其原理,
下列关于综合理财服务的说法,不正确的是( )。A.在综合理财服务活动中,投资收
最新回复
(
0
)