首页
登录
职称英语
[originaltext]M: Who do you think will service people better?W: Should be thos
[originaltext]M: Who do you think will service people better?W: Should be thos
游客
2024-02-27
25
管理
问题
M: Who do you think will service people better?
W: Should be those people who appear friendly in a job interview.
M: Not necessarily, just as it’s false to think that talkative people make better sales representatives than quieter, more thoughtful people.
W: But being friendly is very important to being a better service person.
M: You know in an employment interview, many people can be whomever they think you want for the job. Even if you’ve hired many, many people, you can be fooled. A true service personality is not something you can directly observe or quickly detect.
W: Then, who should be the people that you will hire?
M: Not all customer service jobs are the same. Someone at a discount store may share some characteristics with a man in a special service unit of a firm that constructs nuclear power plants. But people in both jobs will likely have distinct characteristics that make them ideally suited for one or the other position.
W: Then what kind of personality will be suited to a particular job?
M: Well, first you need to understand what the job truly requires.
W: How do you do that?
M: You analyze the job. Determine the fundamental skills it takes to perform it well.
W: What are some of these skills?
M: Such skills include: analytic, creative, computational, interpersonal, project management, conflict resolution, negotiating, and time management.
W: You mean I can identify some skills?
M: Yes. If you assign yourself the task, you can probably identify many of the true skills that lie within a particular job.
W: What is the advantage of it?
M: When you match a job’s skill characteristics to a person, you vastly increase the chances for a successful hire.
选项
A、Analytic.
B、Creative.
C、Individual.
D、Computational.
答案
C
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3487026.html
相关试题推荐
Formostpeople,lifeiseasierandmore【B1】______thaneverbefore.Conven
Formostpeople,lifeiseasierandmore【B1】______thaneverbefore.Conven
Formostpeople,lifeiseasierandmore【B1】______thaneverbefore.Conven
[originaltext]AprilFool’sDayistraditionallyadaytoplaypracticaljok
[originaltext]AprilFool’sDayistraditionallyadaytoplaypracticaljok
[originaltext]Thequestforsuccessalwaysbeginswithatarget.AsYogiBe
[originaltext]W:Youlookworried,David.Anythingwrongwithyou?M:Oh,it’s
[originaltext]St.Valentine’sDayhasrootsinseveraldifferentlegendsth
[originaltext]Actingissuchanover-crowdedprofessionthattheonlyadvic
[originaltext]Actingissuchanover-crowdedprofessionthattheonlyadvic
随机试题
MostmanufacturersagreethattheInternetofThingswillhaveanimportant_____
Heoftenmakeshimself______bygesturingwithhishands.A、tounderstandB、unders
Thisquestionisverydifficult,______ofthestudentscananswerit.A、BothB、A
审计人员通过了解某企业采购与付款循环的内部控制,准备对其实施内部控制测评,下列内
梁(板)预制实测项目中,属于关键项目的是()。A.混凝土强度 B.梁(板)长
A.1 B.-1 C.0 D.2
关于宣告死亡的情形,下列说法错误的是()。A、下落不明满3年B、因意外事故下落
春秋战国时期,对促进民族融合起直接作用的因素是( )A.兼并战争 B.铁器的
若出现()现象时,应首先考虑计算机是否感染了病毒。 A.不能读取光盘 B.程
2018年4月17日,宣威市公安局到杨某开办的网吧进行检查,发现该网吧
最新回复
(
0
)