首页
登录
职称英语
[originaltext]M: Who do you think will service people better?W: Should be thos
[originaltext]M: Who do you think will service people better?W: Should be thos
游客
2024-02-27
30
管理
问题
M: Who do you think will service people better?
W: Should be those people who appear friendly in a job interview.
M: Not necessarily, just as it’s false to think that talkative people make better sales representatives than quieter, more thoughtful people.
W: But being friendly is very important to being a better service person.
M: You know in an employment interview, many people can be whomever they think you want for the job. Even if you’ve hired many, many people, you can be fooled. A true service personality is not something you can directly observe or quickly detect.
W: Then, who should be the people that you will hire?
M: Not all customer service jobs are the same. Someone at a discount store may share some characteristics with a man in a special service unit of a firm that constructs nuclear power plants. But people in both jobs will likely have distinct characteristics that make them ideally suited for one or the other position.
W: Then what kind of personality will be suited to a particular job?
M: Well, first you need to understand what the job truly requires.
W: How do you do that?
M: You analyze the job. Determine the fundamental skills it takes to perform it well.
W: What are some of these skills?
M: Such skills include: analytic, creative, computational, interpersonal, project management, conflict resolution, negotiating, and time management.
W: You mean I can identify some skills?
M: Yes. If you assign yourself the task, you can probably identify many of the true skills that lie within a particular job.
W: What is the advantage of it?
M: When you match a job’s skill characteristics to a person, you vastly increase the chances for a successful hire.
选项
A、Analytic.
B、Creative.
C、Individual.
D、Computational.
答案
C
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3487026.html
相关试题推荐
Formostpeople,lifeiseasierandmore【B1】______thaneverbefore.Conven
Formostpeople,lifeiseasierandmore【B1】______thaneverbefore.Conven
Formostpeople,lifeiseasierandmore【B1】______thaneverbefore.Conven
[originaltext]AprilFool’sDayistraditionallyadaytoplaypracticaljok
[originaltext]AprilFool’sDayistraditionallyadaytoplaypracticaljok
[originaltext]Thequestforsuccessalwaysbeginswithatarget.AsYogiBe
[originaltext]W:Youlookworried,David.Anythingwrongwithyou?M:Oh,it’s
[originaltext]St.Valentine’sDayhasrootsinseveraldifferentlegendsth
[originaltext]Actingissuchanover-crowdedprofessionthattheonlyadvic
[originaltext]Actingissuchanover-crowdedprofessionthattheonlyadvic
随机试题
Morethan100000internationalstudentswillspendthissummerworkingand
[originaltext] AreportononlineconsumptiontrendsreleasedbyAmazonreveal
为了使图像具有规律性,下图空缺处应该是()。 A.如上图所示 B.
合伙型基金由( )对合伙债务承担无限连带责任,由基金管理人具体负责投资运作的股
县级以上人民政府应当依照《统计法》规定将统计工作所需经费列入本级财政预算。(
根据《城乡规划法》的规定,下列关于城市修建性详细规划的修改内容表述中错误的是(
居住在甲市A区的钱某因生意周转需要向居住在甲市B区的王某借款50万元,后钱某因为
一个能够使包括所有中低收入群体在内的金融需求者都享受到金融服务的金融体系是(
事故调查应当坚持实事求是、尊重科学的原则,查明事故发生的原因,认定事故的性质和责
已知某病在当地居住的各人群组中发病率均高,并一般随年龄增长而上升,而在其他地区居
最新回复
(
0
)