首页
登录
职称英语
Not too long ago, a guest checking out of our Polynesian Village resort at W
Not too long ago, a guest checking out of our Polynesian Village resort at W
游客
2024-02-24
25
管理
问题
Not too long ago, a guest checking out of our Polynesian Village resort at Walt Disney World was asked how she enjoyed her visit. She tell the front-desk clerk she had had a wonderful【S1】______, but was heartbroken about losing several rolls of Kodacolor film she had not yet【S2】______. She was particularly upset over the loss of the pictures she had shot at our Polynesian Luau, as this was a memory she【S3】______treasured.
Now, please【S4】______that we have no written service【S5】______covering lost luau snapshots.【S6】______, the hostess at the front desk understood Disney’s philosophy of【S7】______our guests. She asked the woman to leave her a couple of rolls of fresh film, promising she would take care of the rest.
Two weeks later, this guest received a package at her home. In it were photos of the entire cast of our luau show, personally autographed by each performer. There were also【S8】______of the parade and fireworks in the theme park, taken by the front-desk【S9】______on her own time, after work. I happen to know this story because this guest wrote us a letter. She said that never in her life had she received such compassionate【S10】______from any business establishment. Heroic service does not come from policy manuals. It comes from people who care--and from a culture that encourages and models that attitude.
A.abandon B.prospect C.vacation D.especially
E.standards F.developed G.understand H.fortunately
I.qualify J.access K.desperate L.hostess
M.service N.caring for O.photos [br] 【S1】
选项
答案
vacation
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3478521.html
相关试题推荐
[originaltext]Iamlivinginasmallvillageinthecountry.MywifeandI
[originaltext]Iamlivinginasmallvillageinthecountry.MywifeandI
Asthey___________(缺少人手),thevillagersaskedustostaytohelpthem.Weresh
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
[originaltext]Villagesindevelopingcountriesoftenlackmanythings.Book
[originaltext]Villagesindevelopingcountriesoftenlackmanythings.Book
Theviewoveravalleyofatinyvillagewiththatched(草盖的)roofcottagesaro
随机试题
[img]2014m3s/ct_etoefm_etoefspeaka_0174_20138[/img][originaltext]Somepeopleli
GlobalwarmingcouldactuallychilldownNorthAmericawithinjustafewdec
[originaltext]W:Let’sdosomething!Whydon’twegooutfordinnerorgodanci
Manyparentsmaythinkthateachnewsibling(兄弟姐妹)offerstheirchildrenthe
[originaltext]Somecolorsthatpeopleseelateatnightcouldcausesignso
《圆的一般方程》 一、面试考题 试讲题目 1.题目:圆的一般方程 2.内
运用折现现金流量法评估矿业权价值时,下列项目不属于现金流入项目的是()。A.销售
组织结构模式反映了一个组织系统中各子系统之间或各元素(各工作部门)之间的( )
A.汽车接收到第一次信号时,距测速仪170m B.汽车接收到第一次信号时,距测
在计算无套利区间时,上限应由期货的理论价格加上期货和现货的交易成本和冲击成本得到
最新回复
(
0
)