首页
登录
职称英语
A relationship with your customer is like any relationship: It【C1】______time
A relationship with your customer is like any relationship: It【C1】______time
游客
2024-02-23
19
管理
问题
A relationship with your customer is like any relationship: It【C1】______time to earn their trust and moments to【C2】______it. Customers want the truth, because without it they cannot make【C3】______decisions. For example, suppose you go out to dinner and the restaurant you choose has people waiting. When you put your name in, the host will tell you how long it is. If the host is doing his job, you will actually wait less than【C4】______you were told. If you are told the wait is 15 minutes and you are still waiting at the 30-minute mark, are you a happy customer? At one level, it is just【C5】______. In some cases, it could【C6】______other plans: If you miss your movie because you were not【C7】______for dinner, you really are not a happy customer.
Unfortunately, many salespeople are【C8】______to tell the truth. They【C9】______some in formation, or share partial truths, or just plain lie. They do it in the【C10】______that customers will buy when they hear【C11】______they want to hear. It is true that customers want to hear certain things but【C12】______they are true. Let’s go back to the restaurant.【C13】______the wait is not 15minutes-it is 90 minutes. It is not what we want to hear. Still, we can decide to stay or not to stay. If we do not stay, we will be hack. But if we【C14】______told 30 minutes and it became 90, that【C15】______the last time we ate there. Sooner or later, customers al ways find out the truth. If the truth is different than what they have been told, you have lost their trust.
Truth is【C16】______accuracy. It includes a willingness to stand behind what you say. In other words, are you willing to put your money【C17】______your mouth is? If you are working with others, part of their【C18】______is that when something goes wrong you will stand with them. If an order is delayed, for example, how will you help them【C19】______their business commitments? Part of earning their trust is having a backup plan in place should your【C20】______systems fail. [br] 【C20】
选项
A、urgent
B、regular
C、emergent
D、security
答案
B
解析
考察句子意思的判断和词语含义的把握。其中对于句子含义的把握更为重要,这是一个虚拟语气,表示“如果你的 ______ 计划失败了,那么你应该有一个后备的计划”,和后备计划相对应的,只能是B,常规计划。
转载请注明原文地址:https://tihaiku.com/zcyy/3476252.html
相关试题推荐
Thewayoursocietyisstructuredaffectsallhumanrelationships.Outsidet
Thewayoursocietyisstructuredaffectsallhumanrelationships.Outsidet
Thewayoursocietyisstructuredaffectsallhumanrelationships.Outsidet
[originaltext]M:WhatarelationshipStevenandhisfatherhave!W:Don’tthey
Arelationshipwithyourcustomerislikeanyrelationship:It【C1】______time
Arelationshipwithyourcustomerislikeanyrelationship:It【C1】______time
Arelationshipwithyourcustomerislikeanyrelationship:It【C1】______time
Arelationshipwithyourcustomerislikeanyrelationship:It【C1】______time
Arelationshipwithyourcustomerislikeanyrelationship:It【C1】______time
Arelationshipwithyourcustomerislikeanyrelationship:It【C1】______time
随机试题
Thelessthesurfaceofthegroundyieldstotheweightofthebodyofarunner,
Businessvisitstendtobeextremelypunctual.Ifyouarrivelatetoabusi
Arewereadyforthelibraryofthefuture?A)Librarianstodaywilltel
从年级角度看,大学生心理健康状况最差的时期是( )。A.大学一二年级 B.大学
慢性运动系统损伤的治疗方法中.临床最不常用的是A.限制致伤动作,纠正不良姿势
流行性出血热病理损害最明显的器官是()A.心脏 B.肝脏 C.脑实
某钢结构厂房,在结构吊装工程的一次质量检查中,发现漏焊现象严重。为找出造成漏焊的
吞噬细胞的吞噬活动的三个阶段是A.趋化、吸附、胞内杀灭作用 B.趋化、吞噬、胞
患者,男性,45岁,车祸导致高位截瘫合并尿潴留。留置导尿的护理不正确的是A.倾倒
吩噻嗪类抗精神病药急性中毒呈现的显著特征是A.呕吐 B.眩晕 C.瞳孔放大
最新回复
(
0
)