首页
登录
职称英语
A relationship with your customer is like any relationship: It【C1】______time
A relationship with your customer is like any relationship: It【C1】______time
游客
2024-02-23
29
管理
问题
A relationship with your customer is like any relationship: It【C1】______time to earn their trust and moments to【C2】______it. Customers want the truth, because without it they cannot make【C3】______decisions. For example, suppose you go out to dinner and the restaurant you choose has people waiting. When you put your name in, the host will tell you how long it is. If the host is doing his job, you will actually wait less than【C4】______you were told. If you are told the wait is 15 minutes and you are still waiting at the 30-minute mark, are you a happy customer? At one level, it is just【C5】______. In some cases, it could【C6】______other plans: If you miss your movie because you were not【C7】______for dinner, you really are not a happy customer.
Unfortunately, many salespeople are【C8】______to tell the truth. They【C9】______some in formation, or share partial truths, or just plain lie. They do it in the【C10】______that customers will buy when they hear【C11】______they want to hear. It is true that customers want to hear certain things but【C12】______they are true. Let’s go back to the restaurant.【C13】______the wait is not 15minutes-it is 90 minutes. It is not what we want to hear. Still, we can decide to stay or not to stay. If we do not stay, we will be hack. But if we【C14】______told 30 minutes and it became 90, that【C15】______the last time we ate there. Sooner or later, customers al ways find out the truth. If the truth is different than what they have been told, you have lost their trust.
Truth is【C16】______accuracy. It includes a willingness to stand behind what you say. In other words, are you willing to put your money【C17】______your mouth is? If you are working with others, part of their【C18】______is that when something goes wrong you will stand with them. If an order is delayed, for example, how will you help them【C19】______their business commitments? Part of earning their trust is having a backup plan in place should your【C20】______systems fail. [br] 【C18】
选项
A、expectation
B、participation
C、cooperation
D、collaboration
答案
A
解析
考察对上下文意思的把握和对词汇的识记和辨析。四个单词有点长,但是内涵不容易被混淆,主要考察识记能力,难度不大。
转载请注明原文地址:https://tihaiku.com/zcyy/3476250.html
相关试题推荐
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
随机试题
TheWorldoftheFlat-footedFlyGeorgePoinarhasbeenfasc
Alotofpeoplethinkthatsittingis【B1】______ontheirbacksthanstanding
夜间尾随前车行驶时,后车可以使用远光灯。()
《安全生产法》对安全事故等级的划分标准中重大事故是指()。A.造成30人及以上
细胞周期包括_____和_____两个时期。
【教学过程】 环节一:导入新课 你知道吗?工农业生产中,电磁起重机都能吊起很重的物体。(观看录像)同学们思考一下,这个电磁起重机用的是永磁体吗?为什么?
物种指的是A.资源处于衰竭状态的重要野生药材物种 B.严禁采猎品种 C.资源
男性20岁,发热寒战3天,体温39.5℃,胸部X线示右上肺大片阴影,痰涂片见较多
A.磺胺嘧啶 B.磺胺醋酰 C.诺氟沙星 D.甲氧苄啶 E.四环素用于治
A.刺激咽部引起呕吐反射 B.按压颈动脉窦 C.安装人工心脏起搏器 D.非
最新回复
(
0
)