首页
登录
职称英语
A relationship with your customer is like any relationship: It【C1】______time
A relationship with your customer is like any relationship: It【C1】______time
游客
2024-02-23
41
管理
问题
A relationship with your customer is like any relationship: It【C1】______time to earn their trust and moments to【C2】______it. Customers want the truth, because without it they cannot make【C3】______decisions. For example, suppose you go out to dinner and the restaurant you choose has people waiting. When you put your name in, the host will tell you how long it is. If the host is doing his job, you will actually wait less than【C4】______you were told. If you are told the wait is 15 minutes and you are still waiting at the 30-minute mark, are you a happy customer? At one level, it is just【C5】______. In some cases, it could【C6】______other plans: If you miss your movie because you were not【C7】______for dinner, you really are not a happy customer.
Unfortunately, many salespeople are【C8】______to tell the truth. They【C9】______some in formation, or share partial truths, or just plain lie. They do it in the【C10】______that customers will buy when they hear【C11】______they want to hear. It is true that customers want to hear certain things but【C12】______they are true. Let’s go back to the restaurant.【C13】______the wait is not 15minutes-it is 90 minutes. It is not what we want to hear. Still, we can decide to stay or not to stay. If we do not stay, we will be hack. But if we【C14】______told 30 minutes and it became 90, that【C15】______the last time we ate there. Sooner or later, customers al ways find out the truth. If the truth is different than what they have been told, you have lost their trust.
Truth is【C16】______accuracy. It includes a willingness to stand behind what you say. In other words, are you willing to put your money【C17】______your mouth is? If you are working with others, part of their【C18】______is that when something goes wrong you will stand with them. If an order is delayed, for example, how will you help them【C19】______their business commitments? Part of earning their trust is having a backup plan in place should your【C20】______systems fail. [br] 【C18】
选项
A、expectation
B、participation
C、cooperation
D、collaboration
答案
A
解析
考察对上下文意思的把握和对词汇的识记和辨析。四个单词有点长,但是内涵不容易被混淆,主要考察识记能力,难度不大。
转载请注明原文地址:https://tihaiku.com/zcyy/3476250.html
相关试题推荐
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
随机试题
Readthebookreviewbelow.Inmostofthelines(34-45),thereisoneex
ThomasJeffersonwasinauguratedonMarch4,1801.HewasthefirstPresiden
[audioFiles]audio_ehbz20076_001(20076)[/audioFiles]A、Nothingserious.B、No,tha
Isuggestweputtheschemeintoeffect,foritisquite_________.A、eligibleB、
DepartingforLosAngelesisnoordinary【C1】______whereasforforeignstud
如果你在批改作业的时候,学生说想来找你谈心,那么你会怎么做?
通过刺激骨形成而抗骨质疏松的药物是A.氟制剂 B.降钙素 C.二膦酸盐 D
超声雾化吸入的正确操作步骤是A、药液用温水稀释后散入雾化罐 B、先开雾化开关,
单缝缝宽a=0.10mm,在缝后放一焦距为50cm的会聚透镜,用波长为λ=546
根据经营区域和营运线路长度,班车客运线路分为( )。A.一类客运班线 B.二类
最新回复
(
0
)