首页
登录
职称英语
Complaining about faulty goods or bad service is never easy. If something yo
Complaining about faulty goods or bad service is never easy. If something yo
游客
2024-02-10
6
管理
问题
Complaining about faulty goods or bad service is never easy. If something you have bought is【B1】______, you are actually not asking for a【B2】______to get it put right. It is the shopkeeper’s 【B3】______to take the complaint seriously and to【B4】______or repair a faulty article, because he is the person with whom you have【B5】______an agreement. On the other hand, the【B6】______ may have a part to play but that comes later.【B7】______should be made to a responsible person. Go back to that shop, taking with you any【B8】______you may have. Ask to see the buyer in a large store. In a small store, the assistant may also be the owner, so you can complain direct. In a chain store ask to see the manager.【B9】______. Otherwise, you may never find out who dealt with the complaint later. Even the bravest person finds it difficult to stand up in a group of people to complain.【B10】______. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article.【B11】______. Be sure to keep copies of your own letters and any that you receive. [br] 【B9】
Complaining about faulty goods or bad service is never easy. If something you have bought is(36)faulty, you are actually not asking for a(37)favor to get it put right. It is the shopkeeper’s(38)responsibility to take the complaint seriously and to(39)replace or repair a faulty article, because he is the person with whom you have(40)entered an agreement. On the other hand, the(41)manufacturer may have a part to play but that comes later.(42)Complaints should be made to a responsible person. Go back to that shop, taking with you any(43)receipt you may have. Ask to see the buyer in a large store. In a small store, the assistant may also be the owner, so you can complain direct. In a chain store ask to see the manager.(44)If you telephone, ask the name of the person who handles your inquiry. Otherwise, you may never find out who dealt with the complaint later. Even the bravest person finds it difficult to stand up in a group of people to complain.(45)Write a letter and stick to the facts when you don’t want to do it in person. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article.(46)If you are not satisfied with the answer you get, or if you do not get a reply, write to the director. Be sure to keep copies of your own letters and any that you receive.
选项
答案
If you telephone, ask the name of the person who handles your inquiry
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3438065.html
相关试题推荐
Aneweraisuponus.Callitwhatyouwill:theserviceeconomy,theinform
Aneweraisuponus.Callitwhatyouwill:theserviceeconomy,theinform
Aneweraisuponus.Callitwhatyouwill:theserviceeconomy,theinform
BanksinShanghaialsoopenfrom9a.m.-5/6p.m.[br]UPScanprovideserviceby
Ihearmanyparentscomplainingthattheirteenagechildrenarerebelling.I
Ihearmanyparentscomplainingthattheirteenagechildrenarerebelling.I
Ihearmanyparentscomplainingthattheirteenagechildrenarerebelling.I
[originaltext]M:Wanttogooutandgetsomethingtoeat?W:Ican’t.Ihavea
[originaltext]M:Wanttogooutandgetsomethingtoeat?W:Ican’t.Ihavea
Thefactthatsuperiorservicecangenerateacompetitiveadvantageforaco
随机试题
UseoftheillegaldrugnamedEcstasy(MDMA)hasincreasedalarminglyinBrita
TheWorldTradeOrganizationwasfoundedin1995.ItabsorbedtheGeneralAg
[originaltext]StudentsinAmericanschoolslearnfromanearlyagetogivepres
有关上颌窦瓦氏位标准片所见的叙述,错误的是A.鸡冠及鼻中隔连线位于照片正中 B
根据《上市公司证券发行管理办法》,下列关于上市公司增发、配股,说法正确的是(
每年()前,省检修公司运检部组织专家审核设备状态评价报告,并报送省评价中心
物业管理各种职能中,()是实现物业管理发展目标的有力保障,也是提高物业管理效率
大跨度门式起重机械应安装防偏斜装置或偏斜指示装置。防偏斜装置或偏斜指示装置有多种
当发生重大事故时,事故调查组应当按照国家有关规定开展事故调查,并在()日调查期限
地方性单纯性甲状腺肿最主要的发病原因是() A.妊娠、授乳等因素对甲状腺激素需
最新回复
(
0
)