首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2024-02-08
26
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first step is to present the guarantee at the store of purchase.【B2】______, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______he or she has a just claim. Consumers should complain in person【B5】______, but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done, the consumer will succeed best by【B9】______ specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization【B10】______ protecting consumers’ rights. [br] 【B1】
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s(26)claim for it, the first step is to present the guarantee at the store of purchase.(27)In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her(28)complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,(29)assuming he or she has a just claim. Consumers should complain in person(30)whenever possible, but if they cannot get to the place of purchase, it is(31)acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but(32)firmly, and especially when the consumer can demonstrate what is wrong with the item in(33)question. If this cannot be done, the consumer will succeed best by(34)presenting specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization(35)responsible for protecting consumers’ rights.
选项
答案
claim
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3434121.html
相关试题推荐
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
[originaltext]WhenMr.Finchretired,heboughtasmallcottageinaseasid
[originaltext]WhenMr.Finchretired,heboughtasmallcottageinaseasid
[originaltext]W:LookatthissuperbpaintingIboughttoday.Itonlycosts£1
[originaltext]W:LookatthissuperbpaintingIboughttoday.Itonlycosts£1
[originaltext]W:LookatthissuperbpaintingIboughttoday.Itonlycosts£1
[originaltext]W:LookatthissuperbpaintingIboughttoday.Itonlycosts£1
随机试题
[originaltext]M:Idon’tknowwhatIcouldhavedonetomakeBobsomadatme.
A.sinx+C B.cosx+C C.-sinx+C D.-COSx+C
土的空气体积等于零,说明土的饱和度等于零。
某试验检测机构受地方公路管理部门委托对A公路进行技术状况评定工作。A公路基本情况
初产妇,24岁,GP,妊娠42周,胎儿双顶径9.5cm,羊水指数12.3,胎盘Ⅲ
爱情生长的内在依据是:()A、性爱 B、责任 C、理想 D、情欲
(2016年11月)相比其他绩效管理工具,绩效棱镜的突出优点是()。A.从企业战
公元前221年,秦王嬴政灭六国,实现统一,建立了秦朝,定都( )。A.洛阳
委托人未能按合同约定的时间支付相应酬金超过()天,应按专用条件约定支付逾期付款利
依法应当招标的项目,在下列情形中,可以不进行施工招标的情形是()。A.技术
最新回复
(
0
)