首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2024-02-08
25
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first step is to present the guarantee at the store of purchase.【B2】______, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______he or she has a just claim. Consumers should complain in person【B5】______, but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done, the consumer will succeed best by【B9】______ specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization【B10】______ protecting consumers’ rights. [br] 【B1】
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s(26)claim for it, the first step is to present the guarantee at the store of purchase.(27)In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her(28)complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,(29)assuming he or she has a just claim. Consumers should complain in person(30)whenever possible, but if they cannot get to the place of purchase, it is(31)acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but(32)firmly, and especially when the consumer can demonstrate what is wrong with the item in(33)question. If this cannot be done, the consumer will succeed best by(34)presenting specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization(35)responsible for protecting consumers’ rights.
选项
答案
claim
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3434121.html
相关试题推荐
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
[originaltext]WhenMr.Finchretired,heboughtasmallcottageinaseasid
[originaltext]WhenMr.Finchretired,heboughtasmallcottageinaseasid
[originaltext]W:LookatthissuperbpaintingIboughttoday.Itonlycosts£1
[originaltext]W:LookatthissuperbpaintingIboughttoday.Itonlycosts£1
[originaltext]W:LookatthissuperbpaintingIboughttoday.Itonlycosts£1
[originaltext]W:LookatthissuperbpaintingIboughttoday.Itonlycosts£1
随机试题
Mary:Ifeelreallyhomesick.Iwanttogobackhome.David:______Whenyouare
Ittakesalotofcouragetodealwiththefact,thatyouhavecancer.Itta
资料(一) 俊宏益德集团(以下简称俊宏集团)属于建筑防水材料行业,是一家集研
A.手阳明大肠经B.足太阴脾经C.足少阴肾经D.手厥阴心包经E.手少阳三焦经足阳
西咪替丁A.对组胺H1和H2受体均有作用B.用于治疗消化性溃疡C.用于治疗晕动症
依据国家电网公司变电检测通用管理规定,标准作业卡由()按模板编制,班长或副班
与津液代谢关系最为密切的是哪一组脏腑A.心肝肾 B.心脾肾 C.脾肝肾 D
马某与祝某系邻居,共同使用其所居住楼房的楼顶花园。因祝某擅自在楼顶搭建违章建筑、
某患者有丛林接触史,突然高热,用变形杆菌OXk株作抗原与患者血清进行定量凝集试验
患儿,10个月,出生后反复呼吸道感染,2天前发热、咳嗽、气促、烦躁不安,呼吸60
最新回复
(
0
)