首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2024-02-09
6
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2)_____ results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) _____, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) _____ he or she has a just claim. Consumers should complain in (5) _____, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) _____ what is wrong with the item in (7) _____. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8)_____ by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) _____ should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) _____ to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights. [br] (5)
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) claim for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2) produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) assuming he or she has a just claim. Consumers should complain in (5) whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) demonstrate what is wrong with the item in (7) question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8) rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
选项
答案
whenever possible
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3436991.html
相关试题推荐
[audioFiles]audio_eufm_j76_001(20082)[/audioFiles]A、Beforethemanboughtanew
[originaltext]WhenMr.Frenchretired,heboughtasmallcottageatthesea
[originaltext]WhenMr.Frenchretired,heboughtasmallcottageatthesea
Shebought______platesA、onedozenbeautifulpalebluedinnerB、onedozenpale
Hewenttothenewshoppingmall,and____________(以八折的价钱买了一套衣服).boughtasuitat
[originaltext]China,theworld’slargestconsumerandproduceroftobacco,
[originaltext]China,theworld’slargestconsumerandproduceroftobacco,
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
随机试题
WheretoFindMoneyforCollegePayingforcollegehas
OSPF协议将其管理的网络划分为不同类型的若干区域(Area),其中标准区域特点
在()下,中国的城市通过公费医疗和劳保医疗,农村通过合作医疗等医疗制度保
患儿患肺炎喘嗽反复不愈2周余,低热起伏,咳嗽无力,多汗、四肢欠温,面色白,纳呆便
共用题干 1.Istheresomethingseriouslywro
下述关于风砂地区的铁路路基设计错误的是()。 A.风砂地区路基宜以高度不小于
某村附近一化工厂超标排放污水,致农作物大幅减产,多次被该县环境保护主管部门处理。
房地产开发项目资本金比例达不到( )的项目,商业银行不得发放任何形式的贷款。A
隧道通风控制系统是根据一氧化碳/()、风速风向检测器检测到的环境数据、交通量数
男,16岁,乏力食欲减退黄疸进行性加深10天,神志不清1天,体查:明显黄疸,烦躁
最新回复
(
0
)