首页
登录
职称英语
[originaltext]W: Hello, sir. What can I do for you?M: Hi, Uh... I have this ca
[originaltext]W: Hello, sir. What can I do for you?M: Hi, Uh... I have this ca
游客
2024-01-25
65
管理
问题
W: Hello, sir. What can I do for you?
M: Hi, Uh... I have this cassette player here that I bought about six months ago. And it just ruined four of my favorite cassettes.
W: Oh dear, I’m sorry.
M: So I... urn... want you to fix it. I’m sure it will be no problem, right?
W: Your sales slip, please?
M: Yeah, here it is.
W: I’m sorry, sir. Your warranty’s expired.
M: Well, it ran out ten days ago, but I’m sure that you’ll... you’ll fix the machine for free, because the machine was obviously defective when I bought it.
W: I’m sorry, sir. Your warranty has run out There’s nothing I can do.
M: No, no, look. I didn’t drop it off a building or anything. I mean, what difference can ten days make? I mean you can...
W: Sir, I’m sorry, we have the six-month rule for a reason. We can’t...
M: Well, surely you won’t hold me to ten days on this. You can bend the rule a little bit.
W: Make an exception for you, and we’ll have to make an exception for everybody. You could say it’s only a month, it’s only two months...
M: I just lost twenty dollars worth of tapes.
W: Sir, I’m sorry, it’s too late. There’s nothing I can do.
M: It actually ate the tapes. I mean, they’re destroyed. Paying for this is adding insult to injury. It’s... it’s a good cassette player, I mean, I can’t pay for this.
W: Sir, the rules are the rules. I’m sorry, but there’s nothing I can do.
13. What’s the man’s purpose of visiting the shop?
14. What’s wrong with the purchase?
15. Why does the woman refuse the man’s request?
选项
A、His manner is too rude to bear.
B、His warranty is out of date.
C、He destroyed the purchase purposefully.
D、He used the machine in a wrong way.
答案
B
解析
根据选项判断,本题可能是问他(要求退换货品)被拒绝的原因。女士一再强调“你的保修期已经过了”。所以B正确。
转载请注明原文地址:https://tihaiku.com/zcyy/3393428.html
相关试题推荐
[originaltext]Thetouristindustrydiffersfrommanyothersinthatitempl
[originaltext]Thetouristindustrydiffersfrommanyothersinthatitempl
[originaltext]Areyousometimesalittletiredandsleepyintheearlyafte
[originaltext]Whilemostpeoplewerewarminguptheircars,Bruce,myhusba
[originaltext]Whilemostpeoplewerewarminguptheircars,Bruce,myhusba
[originaltext]W:Andy,whathobbywouldyoutakeupifyouhadmoretime?M:I
[originaltext]W:Andy,whathobbywouldyoutakeupifyouhadmoretime?M:I
[originaltext]W:Tony,you’vebeenaracing-driverfornearly10years.You’ve
[originaltext]W:Tony,you’vebeenaracing-driverfornearly10years.You’ve
[originaltext]Atthisweek’sCEStechnologyexpo,LGwillbeoneofmanyTV
随机试题
InSeptember,inBritain,youmayseealotofbirds【C1】______onroofsandt
Thewriterwenttothebeacheverydaylastsummerbecause______.[br]Thewrit
血管母细胞瘤主要组成细胞有:()A.星形细胞 B.内皮细胞 C.外皮细胞
下列关于固定式启闭机的说法不正确的是( )。A.螺杆式适用于灌区工程的低水头闸
下列各项中,符合股份有限公司股票上市条件的是( )。A、公司股本总额不少于人民币
下列不属于商业银行流动性应急机制中预警信号的是()A.资产规模急剧扩张
把下面的六个图形分为两类,使每一类图形都有各自的共同特征或规律,分类正确的一项是
工作说明书和()关联最为密切。A.KPI B.PRI C.PCI D.W
某支行柜员在经办借记卡取现10万元时业务操作反方向,造成短款20万元,经与客户沟
关于爱情的描述,错误的是()。A.具有浪漫色彩 B.幼儿也有爱情 C.是一种
最新回复
(
0
)