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—ABC Booking Office. Good morning.______?—Yes, I want to fly to Guangzhou the da
—ABC Booking Office. Good morning.______?—Yes, I want to fly to Guangzhou the da
游客
2024-01-18
23
管理
问题
—ABC Booking Office. Good morning.______?—Yes, I want to fly to Guangzhou the day after tomorrow and I want to know if there is a flight sometime around 3 p. m.
选项
A、Can I help you
B、Do you want to travel
C、Where do you want to go
D、What do you want me to do
答案
A
解析
—ABC预订办公室。早上好,需要帮忙吗?—是的,我想后天飞往广州,不知道有没有下午3点左右的航班。本题考查打电话的场景。从对话中可知顾客要订机票。接线员拿起电话首先要自报家门,然后要说“Can/May I help you"或“What can I do for you?”故选A。
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