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Customer: Hi, I’d like a double room for tonight. Receptionist: ______ Custome
Customer: Hi, I’d like a double room for tonight. Receptionist: ______ Custome
游客
2024-01-16
8
管理
问题
Customer: Hi, I’d like a double room for tonight.
Receptionist: ______
Customer: Yes, I called you last week from Seattle. My name is Bob Woods.
选项
A、Do you have an appointment?
B、Have you paid beforehand?
C、Do you have a reservation?
D、Have you made an order?
答案
C
解析
本题考查预订房间的对话。顾客说昨晚打电话预定了,而且说了名字,可以推断出接待员应该是问他是否预订了房间,而且一般酒店在客人人住的时候都会礼貌性地先问问有没有预订,所以选择C。
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