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职称英语
Operator: Good morning. Future Software. How may I direct your call? Customer:
Operator: Good morning. Future Software. How may I direct your call? Customer:
游客
2024-01-16
72
管理
问题
Operator: Good morning. Future Software. How may I direct your call?
Customer: After Sales Service Department, please.
Operator: ______. I’ll put you through.
选项
A、Just a moment please
B、I see
C、Thank you
D、No problem
答案
A
解析
本题考查电话对话场景。接线员问要接到哪里,顾客说要接到售后服务部,所以接线员让顾客等一会,马上接通,选择A。
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