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  3. You bought a CD player from a shop, but found it doesn’t work. You are writi

You bought a CD player from a shop, but found it doesn’t work. You are writi

游客2024-01-09  20
问题     You bought a CD player from a shop, but found it doesn’t work. You are writing to the manufacturer for compensation. In your letter
    • describe the problems with the CD player
    • explain the way the shop assistants treated you
    • suggest solutions to this problem.
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答案     To whom it may concern,
    I want to inform you of my dissatisfaction with a CD player (RHE 340) produced by your company. I purchased this item on January 12 at the Novel Store in New Market for ￡ 750 dollars.
    The CD player is faulty and has the following problems: First, it fails to read songs sometimes. Second, I saw several scratches on the CD player, when I first unfolded the package. My friends have asked me whether it is a used CD player I purchased in a flea market.
    I brought it back to the retail shop one week later, but the shop attendant refused to either fix or replace it, saying that it is the responsibility of the manufacturer. I have no choice but forward this issue to your company, since I believe that it is covered by a two-year-long warranty.
    Unless you replace this CD player with a new one or refund the purchase price in full, I will be forced to contact local newspapers or take legal action. Your earliest response would be highly appreciated.
    Yours truly.
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