首页
登录
职称英语
Why is every company so much interested in the process of customer satisfact
Why is every company so much interested in the process of customer satisfact
游客
2023-11-11
34
管理
问题
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purchases the good or in other words gives monetary【C1】______ of the good he chooses. The more customers purchase—the better is for the company, as its capital growth.【C2】______the growth of the number of customers is【C3】______for each company.
As the level of satisfaction【C4】______from customer to customer, it is important for each company to have specific components of customer satisfaction in order to【C5】______ a mass satisfaction result. Proper components are the【C6】______of customers purchasing from a company and【C7】______ their purchase decision over again, as customer satisfaction and loyalty are the direct reflections of the brand loyalty factors, certain emotional【C8】______ or other external reasons. Measuring the level of customer’s satisfaction is rather hard and the results may be sufficiently【C9】______. Customer satisfaction constantly needs a target to be aimed at,【C10】______the " requirements " of the contemporary customer change from day to day.
【C11】______the "satisfaction" information is obtained by the means of either telephone or an Internet-survey. It【C12】______be noted that these two ways of obtaining information are the major marketing prediction【C13】______. Such surveys are rather accurate and reveal the customer loyalty of each【C14】______ company. Customer satisfaction measurements help the companies build their customer-strategies based on the strengths and the weak spots of each good that【C15】______it from obtaining high level of customer’s satisfaction and loyalty.【C16】______of the customer’s loyally revealed on the early stages of satisfaction measurements helps to【C17】______a good to a more corresponding market position.【C18】______ customer’s loyalty has one other important element【C19】______ is the knowledge of what customers think about the brand, the brand’s specific product and results【C20】______a correct marketing strategy decision-making. [br] 【C16】
选项
A、Vulnerability
B、Evaluation
C、Features
D、Conditions
答案
A
解析
名词辨析题。句意为:如能及早通过满意度测试发现客户忠诚度方面的弱点,就能据此替换成更适合市场需求的商品。上一句谈到商品的弱点会阻碍商品获得较高的满意度和忠诚度,本句承接上句意思,指出及早发现弱点有助于做出改进。四个选项中只有vulnerability“弱点”与前一句中的weak spots意义相近,从而可保持前后句的逻辑一致性,故为答案。evaluation“评估”、feature“特征”和condition“条件”不能与前一句形成呼应,均应排除。
转载请注明原文地址:https://tihaiku.com/zcyy/3177444.html
相关试题推荐
Howdidthewomanlearnabouttheprocessshedescribes?[originaltext]W:Hi,Ji
Thepolicecaughttheman______intoahouse,videoedthewholeprocessandarr
Whatdoesthewoman’scompanyspecializein?[originaltext]M:Goodmorning,Ange
Ifyouexplainedthesituationtothelegaladvisorofthecompany,he______abl
SecretaryLeavittstressed_______intheprocessoffightingH5N1birdfluvirus
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
随机试题
Ifyoucontinuetobehavelikethis,you’llendup______(face)beingtried.faci
TheNavyAdmiralWilliamFallonsaidtheUSmiscalculatedthewarandthattime
【S1】[br]【S9】C词义辨析题。根据原文的and可知,此处应填能与academic和political并列的形容词,一起修饰名词lives,故选C。
表演权的保护客体为表演,表演者权的保护客体为作品。()
道路选线难以避开地质缺陷,但尽可能使路线()。A.处于顺向坡上方 B.处于顺
平静呼吸时肺内压在下列哪一个时相中低于大气压()A.吸气初 B.吸气末
人在每一瞬间,将心理活动选择了某些对象而忽略了另一些对象。这一特点指的是注意的(
根据操作方法的不同,清除杂质分为A.挑选 B.风选 C.筛选 D.水选
支气管哮喘的本质是A.一种自身免疫性疾病 B.气道慢性炎症 C.支气管平滑肌
为加强规划对土地利用的整体控制,国家要求相关规划应当与土地利用总体规划相互衔接。
最新回复
(
0
)