首页
登录
职称英语
Why is every company so much interested in the process of customer satisfact
Why is every company so much interested in the process of customer satisfact
游客
2023-11-11
44
管理
问题
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purchases the good or in other words gives monetary【C1】______ of the good he chooses. The more customers purchase—the better is for the company, as its capital growth.【C2】______the growth of the number of customers is【C3】______for each company.
As the level of satisfaction【C4】______from customer to customer, it is important for each company to have specific components of customer satisfaction in order to【C5】______ a mass satisfaction result. Proper components are the【C6】______of customers purchasing from a company and【C7】______ their purchase decision over again, as customer satisfaction and loyalty are the direct reflections of the brand loyalty factors, certain emotional【C8】______ or other external reasons. Measuring the level of customer’s satisfaction is rather hard and the results may be sufficiently【C9】______. Customer satisfaction constantly needs a target to be aimed at,【C10】______the " requirements " of the contemporary customer change from day to day.
【C11】______the "satisfaction" information is obtained by the means of either telephone or an Internet-survey. It【C12】______be noted that these two ways of obtaining information are the major marketing prediction【C13】______. Such surveys are rather accurate and reveal the customer loyalty of each【C14】______ company. Customer satisfaction measurements help the companies build their customer-strategies based on the strengths and the weak spots of each good that【C15】______it from obtaining high level of customer’s satisfaction and loyalty.【C16】______of the customer’s loyally revealed on the early stages of satisfaction measurements helps to【C17】______a good to a more corresponding market position.【C18】______ customer’s loyalty has one other important element【C19】______ is the knowledge of what customers think about the brand, the brand’s specific product and results【C20】______a correct marketing strategy decision-making. [br] 【C17】
选项
A、remove
B、retain
C、replace
D、release
答案
C
解析
动词辨析题。句意同上。了解商品的弱点,知道客户对某一商品忠诚度为何不高,目的当然是让商品更贴近市场需求,或“替换”成能满足市场需求的产品,故replace符合文意。remove“消除”和retain“保留”均不符合后文的to a more corresponding market position,易排除;release表示“发布,上市”,一般用于新产品,而不是在发现问题后对已有产品进行修正,因此排除。
转载请注明原文地址:https://tihaiku.com/zcyy/3177445.html
相关试题推荐
Whatdoesthewoman’scompanyspecializein?[br][originaltext]M:Goodmorning
Ifyouexplainedthesituationtothelegaladvisorofthecompany,he______abl
SecretaryLeavittstressed_______intheprocessoffightingH5N1birdfluvirus
SecretaryLeavittstressed_______intheprocessoffightingH5N1birdfluvirus
Yourexaminationresultswerequitesatisfactory,but______ifyouhadspentless
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
Whyiseverycompanysomuchinterestedintheprocessofcustomersatisfact
随机试题
Severalsurgeonscautionedagainst______thenewprocedure,______thatpatientsha
Tomoftenbuysthingsthathereallydoesn’tneed,sohismotheraskshimagain
Inductivereasoningistheprocessbywhichwemakeanecessarylim-(1)____
以下属于“左岸派”的导演是( )。A.奥逊·威尔斯 B.保罗·威格纳 C.
B
以下关于免疫分子描述错误的是A.免疫分子通常为蛋白质及多肽物质B.所有的抗体均是
不会引起和加重头痛的因素有A.情绪激动 B.进食某些食物 C.饮酒 D.用
下列有关法与政策的说法中,哪些是正确的?()A.政党政策是党的领导机关依党
基础心理学是研究()。 (A)正常成人心理现象的心理学基础学科 (B
根据《生活垃圾焚烧污染控制标准》,下列废物中,不符合入炉废物要求的是( )。A
最新回复
(
0
)